Supervisor of Family Visitation

Job Summary:

Provides supervision for operational staff, ensures adequate staffing and staff competency. Leads subordinates in achieving program goals and objectives. Assists with the management of personnel, fiscal, and material resources.

Rally Family Visitation Services is a community program of UCSF Health Hyde Hospital championing healthy kids and strong families by fostering healthy parent-child relationships in vulnerable Bay Area families since 1991. In collaboration with the Family Courts of San Francisco, San Mateo, and Marin County, Rally delivers uniquely affordable and multilingual Center-based professional visitation services that keep kids and parents safe and connected during high-risk family system transitions. These include high conflict divorce, separation, or reunifications compounded by concerns about parent interaction, substance use, mental health, sexual abuse, domestic violence, and child abduction. Rally’s mission is to promote the safety of children, the safety of adult victims of domestic violence, and equitable access to a neutral space where children in separated families can experience healthy relationships with both parents.

Under the guidance of the Department Director, the Supervisor Family Visitation Services provides tactical leadership to maximize the effectiveness of visitation service delivery systems and financial performance at assigned site(s) and coordinates the day-to-day operational aspects of the program. The Supervisor assumes a caseload based on departmental needs and supervises staff in service delivery, ensuring the efficient, compliant, and professional delivery of services which center the best interest of children and protect adult survivors of domestic violence.

The Program/Site Supervisor’s work schedule will include one weekend day and may include weekends and weekdays/evenings, as agreed. Direct services are provided at Rally sites in Marin, San Francisco, and/or San Mateo by assignment and mutual agreement.

Department Description:

Rally Family Visitation Services is a community program of UCSF Health Hyde Hospital championing healthy kids and strong families by fostering healthy parent-child relationships in vulnerable Bay Area families since 1991. In collaboration with the Family Courts of San Francisco, San Mateo, and Marin County, Rally delivers uniquely affordable and multilingual Center-based professional visitation services that keep kids and parents safe and connected during high-risk family system transitions. These include high conflict divorce, separation, or reunifications compounded by concerns about parent interaction, substance use, mental health, sexual abuse, domestic violence, and child abduction. Rally’s mission is to promote the safety of children, the safety of adult victims of domestic violence, and equitable access to a neutral space where children in separated families can experience healthy relationships with both parents.

Required Qualifications:

• A bachelor’s degree in social work, Psychology or related field is required; work experience may be considered in lieu of educational credentials.
• At least two (2) years direct service and/or staff supervisory responsibilities
• Minimum of 3-5+ years in visitation, domestic violence victim advocacy, or related social services
• Strong knowledge of child development, child abuse prevention, domestic violence, and child exposure to domestic violence; trauma-informed practices; conflict resolution and limit-setting skills; 
• Excellent written and verbal communication skills and fluency in English, with appropriate use of grammar rules and ability to edit documents.
• Strong computer literacy and typing skills 
• Experience working with children and/or families from diverse backgrounds;  
• Solid skills to quickly evaluate complex issues and identify resolution.
• Solid knowledge of common organization-specific and other computer application programs.
• Interpersonal skills to effectively motivate others.

Preferred Qualifications:

• Master’s degree in social work from a university or college accredited by the Council of Social Work Education is preferred
• Demonstrated skills in employee supervision and HR administration.
• Verbal and written fluency in a second language, particularly Bilingual/Bicultural Spanish or Chinese (Cantonese/Mandarin) strongly preferred.