Supervisor Patient Connection Center

Company : Piedmont Healthcare

Job Description - Supervisor Patient Connection Center

Overview

Providing leadership and oversight for the Patient Connection Center (PCC) within Piedmont Healthcare. Responsibilities for this position include supervising, monitoring, coaching, and developing employees performing duties such as checking the accuracy of orders, verifying insurance, creating estimates, obtaining authorizations, and appointment scheduling,.

Responsibilities

Qualifications

Education

H.S. Diploma or General Education Degree (GED) Required

Associate’s Degree Preferred or

Bachelor’s Degree Preferred

Work Experience

3 years revenue cycle experience or Contact Center experience Required

Healthcare Reimbursement experience Preferred

Supervisory experience Preferred

Call center experience requiring high volume inventory management Preferred

Previous Epic experience Preferred

Licenses and Certifications

Certification with Healthcare Financial Management Association Preferred or

Certified Revenue Cycle Representative Preferred

Business Unit : Company Name

Piedmont Healthcare Corporate

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