Support Services Coordinator (FT/Tues, Wed, Thurs 8a-4p, Fri & Sat 11a-7p, flexibility as needed)

This position is responsible for admission, assessments and orientation, carrying a caseload, and group facilitation. This position also includes some responsibility in assisting the Reintegration Manager with oversight of day-to-day responsibilities.

Essential Duties and Responsibilities

• Is responsible for the overall management of the service programming in conjunction with the Reintegration Manager, as well as carrying a small caseload.

• Assists the Reintegration Manager with the development of other program staff members.

• Oversees the maintenance of the program’s individual case records in compliance with agency policy and licensing authority regulations.

• Develops and assists other staff members with service planning and discharge planning.

• Facilitates weekly didactic and process groups as needed.

• Documents individual progress in accordance with agency policy and procedure.

• Meets with residents regularly to monitor progress and revises individual service plans as needed.

• Makes referrals, coordinates services, and maintains regular ongoing consultations with other providers.

• Coordinates educational and/or vocational skill development.

• Organizes and maintains case records.

• Assists with the admission process and orientation of new residents as needed.

• Provides breathalyzer and toxicology screening as needed.

• Responds to any crises and emergencies.

• Completes data input into the agency database.

• Responds in a professional and responsible manner to incidents involving contagious diseases (i.e., HIV, Hepatitis B, TB, etc.)

• Assists with the program’s medication policies and procedures.

• Is available for on-call responsibilities.

• Is available for 24-hour coverage when needed.

• Participate in weekly staff meetings and case conference.

• Serves on agency committees as requested.

• Carries out additional duties essential to the above-stated responsibilities as assigned.

• Is mindful of and integrates Trauma-Informed Care and its five principles in all duties and interactions with fellow staff, residents, and external partners.

• Maintains compliance with all required rules and regulations including Federal Confidentiality (42 CFR, Part 2), HIPAA, Medicaid and/or HUD, and any others.

• Regular attendance at work location.

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Other duties may be assigned.

• Must possess and maintain an active Qualified Health Professional (QHP) status and have a bachelor’s degree in Human Services with at least 6 months’ experience in the substance use, mental health, or human services fields. OR

• Must possess and maintain an active QHP status and have an associate’s degree in Human Services with at least one year of experience in the substance use, mental health, or human services field.

• In addition either of the above options, a valid New York State driver’s license is required.