Support Services Professional

Hourly Pay Range: $16.00-$17.50

Performs Advocacy-related duties for People Inc. and our Deaf, Hard of Hearing services.

 ESSENTIAL FUNCTIONS/RESPONSIBILITIES:

• Advocate for the rights of people served within our Deaf, Deaf Blind, Hard of Hearing services.


• Provide opportunities for people within our Deaf, Hard of Hearing services to express their views & feelings on issues relating to their lives.


• Assist with Housing registration, Benefit registrations (Medicaid, Medicare, SNAP), Social Security Administration (SSA).


• Maintain contact with Advocates; & keep them informed on important issues (special events, political and agency policies) via social media (Facebook, monthly events calendars, Internet & Intranet – Advocacy website)


• Attend Advocacy department meetings.


• Attend and participate in Advocacy-related special events for persons within our deaf services.


• Maintain accurate records for work (time-cards, mileage, a daily/monthly work calendar)


• Possess awareness of local transportation systems (City bus & rail, Uber, Lyft, Amtrak, Greyhound)


• Access and respond to email/phone messages


• Other duties as assigned and needed

 MINIMUM QUALIFICATIONS:

• High School Diploma/GED preferred


• 1 year of experience working with people who is Deaf, Hard of Hearing or have hearing loss preferred


• Experience advocating for oneself and others preferred


• Knowledge of current issues (policies & procedures) affecting people within the Deaf, Deaf Blind and hard of hearing communities.


• Good communication & listening skills.


• Knowledge of basic office equipment: computer, phone, copier, & fax machine


• Working knowledge of computers and various software programs


• Good organizational and preparation skills


• Knowledge or skills using American Sign Language.

SUPERVISORY RESPONSIBILITIES:
This position has no supervisory responsibilities.