Support Specialist 1 (Distribution) 4P/841

Title: Distribution Support Specialist I
Client: Georgia Power
Location: Juliette, GA
Contract: 5 Months

Job Summary

We are seeking a Distribution Support Specialist I to provide administrative and operational support for distribution-related activities. This role will assist with inventory management, order processing, shipment coordination, billing, customer service, documentation, vendor communication, and data reporting.

The ideal candidate will be organized, detail-oriented, customer-focused, and comfortable working with spreadsheets, billing systems, inventory records, and multiple priorities.

Key Responsibilities

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  Monitor and manage inventory levels to support distribution operations.

  
  


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  Receive and process customer orders accurately.

  
  


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  Coordinate shipment preparation, scheduling, labeling, and documentation.

  
  


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  Respond to customer inquiries and resolve order or delivery issues.

  
  


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  Use spreadsheets and billing software to report customer charges for:

  
  
  
  
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    In-lab services

    
    
  
  
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    Repairs

    
    
  
  
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    Vendor service fees

    
    
  
  
  
  


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  Maintain accurate records of inventory, orders, shipments, billing, and customer interactions.

  
  


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  Collect and analyze distribution data, including fulfillment rates, delivery times, and inventory activity.

  
  


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  Prepare reports and support process-improvement initiatives.

  
  


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  Perform quality checks on products or materials before shipment.

  
  


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  Communicate with suppliers and vendors regarding order status, delivery issues, and service needs.

  
  


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  Support onboarding and training of team members on procedures and systems.

  
  


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  Follow all applicable safety procedures and documentation requirements.

  
  


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  Assist with distribution-related emergencies, delays, recalls, or other operational issues.

  
  


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  Support cross-functional teams to improve efficiency and customer service.

  
  

Required Qualifications

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  High school diploma or equivalent.

  
  


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  Strong verbal and written communication skills.

  
  


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  Strong organizational and multitasking abilities.

  
  


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  Basic analytical and problem-solving skills.

  
  


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  Strong attention to detail.

  
  


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  Customer-service focused with a professional approach.

  
  


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  Ability to work effectively as part of a team.

  
  


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  Proficiency with Microsoft Office, including Excel, Word, and Outlook.

  
  


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  Ability to learn order-processing, billing, inventory, and distribution systems.

  
  

Preferred Qualifications

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  Previous experience in distribution, logistics, inventory, administrative support, billing, or customer service.

  
  


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  Coursework or experience in supply chain management, logistics, or business administration.

  
  


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  Experience with inventory-management or order-processing software.

  
  


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  Experience working with vendors, suppliers, and internal operational teams.

  
  

Key Skills

Distribution Support | Inventory Management | Order Processing | Billing | Customer Service | Microsoft Excel | Shipment Coordination | Vendor Relations | Data Analysis | Documentation | Logistics | Administrative Support | Process Improvement