Surgery Coordinator

Schedule: Monday – Thursday, 7:30am – 5:30pm

Position Overview:

Shoal Creek Foot & Ankle Center is seeking a Surgery Coordinator to support our four podiatric surgeons. This is a high-impact role that serves as the key link between providers, patients, and outside offices to ensure patients are fully prepared for surgery. Success in this role depends on strong follow-through, clear communication, and the ability to keep patients on track—especially ensuring all required pre-operative testing is completed within strict timeframes.

Key Responsibilities:

• Schedule surgical procedures with hospitals and surgery centers.


• Communicate with patients regarding pre- and post-operative instructions.


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  Actively manage and track all required pre-operative clearances and testing (PCP, cardiology, labs, etc.) to ensure completion within the required 30-day window.
  


• 
  Communicate frequently with patients and outside offices to prevent delays or cancellations.
  


• Obtain prior authorizations and verify insurance benefits and eligibility.


• Coordinate surgical equipment and vendor needs.


• Schedule and manage pre- and post-operative appointments.


• Maintain accurate, organized surgical documentation.


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  Partner closely with providers to ensure surgical cases move forward as planned.
  

Qualifications:

• High school diploma or equivalent required.


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  Medical office or scheduling experience preferred (training available for the right candidate).
  


• Strong computer skills; Nextgen Office experience a plus.


• Excellent communication and customer service skills.


• Highly organized with strong attention to detail.


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  Ability to manage multiple deadlines and follow up persistently.
  

Ideal Candidate:

• Takes ownership and
  follows tasks all the way through to completion.


• Comfortable reminding and guiding patients who may need extra follow-up.


• Able to juggle multiple moving pieces without missing deadlines.


• Calm, dependable, and responsive in a fast-paced environment.

Why This Role Matters:

This position plays a critical role in preventing surgical delays and ensuring our patients are fully prepared. Providers rely heavily on this role to keep cases moving forward smoothly and safely.