Surgery Manager

Location/Department:  Hospital - OR/ Same Day Surgery

FT Benefits Eligible

Job Summary:

Directs & oversees operation of the spectrum of perioperative services within Margaret Mary Health hospital.  This position has 24/7 responsibility for the overall care & experience of patients & families in the hospital surgical setting as well as the management & leadership of MMH perioperative team members.   Provides daily operational oversight for the same day surgery, OR, PACU & central sterile departments.  Promotes collegial relationships between the unit & other departments or disciplines across the organization.

 Supervisory Responsibilities:  Oversees all OR & SDS staff.

Duties/Responsibilities:

• Accountable for & accept responsibility for care given & actions of nursing staff in Same Day Surgery, OR, PACU & Central Sterile


• Directly supervise Assistant Nurse Manager, staff RNs, techs & other staff daily.


• Oversee daily assignments according to staff ability & to maintain proficiency as scrub nurse, circulating nurse or PACU RN.


• Provide 24-hour call schedule for emergency cases done outside established hours of department.


• Assures adequate, complete orientation of new team members using written orientation programs, job description, checklist & clinical practice & demonstration. A completed checklist will be placed in the team member’s personnel file at the end of the orientation period.


• Assure that competency of team members is maintained.


• Evaluate & develop staffing plan for unit based on historical data & projected services.


• Assess staffing needs daily, according to case load & acuity & make arrangements for additional staff or deletion of excess personnel.


• Work with various hospital resources & departments in determining educational needs of the staff & scheduling & participating in in-service programs.


• Coordinates case scheduling.


• Abides by established policies regarding surgery scheduling. Communicate with physicians, office staff & other departments regarding changes in scheduling.


• Oversees staffing & call schedules & increases or deletes staff according to daily case load.


• Facilitate progression through daily case load by punctual starting of first case & minimal waiting between cases.


• Display leadership qualities & act as role model for unit personnel.


• Clear understanding of & compliance with hospital policies & procedures. Follows policies & able to interpret them to others.


• Provide instruction & constructive criticism in problem areas.


• Follows appropriate chain of command.


• Support changes designed to benefit the unit & improve patient care.


• Good working relationship with other departments, supervisors & unit personnel.


• Conforms to hospital dress code.


• Maintain proficiency as scrub nurse, circulating nurse and/or or in recovery.


• Willing to work or take a call, as needed, to staff the department during routine hours & for emergencies.


• Assure that needed supplies & equipment are available & located in designated place on unit.


• Assures that supplies are ordered from storeroom as needed.


• Inventory instruments & equipment periodically to maintain adequate supply.


• Make sure that all equipment is properly cleaned, serviced, & available for use. Provide in-service to staff on new equipment, supplies & techniques.


• Encourages appropriate cost containment measures including patient charges for supplies & equipment.


• See that crash cart is checked for supplies & equipment daily.


• Assures that current physicians card file which lists instruments & supplies needed for common surgical procedures is maintained.


• Maintain card file with current description of linen & instrument pack.


• Stays current regarding new policies & hospital information.


• Conduct staff meetings & attend other meetings as appropriate.


• Uses paid time off appropriately & legitimately.


• Stays current on evidenced based operation room standards, emerging best practices, technology and regulatory requirements, through continuing education and professional development.


• Creates and maintains a safe perioperative environment for patients and team members.


• Follows established infection & traffic control policies in OR department.


• Promotes accountability and culture of safety.


• Successfully develops & uses cost, quality & satisfaction measures as outcome criteria to make improvements. Uses appropriate, reliable & valid data as primary basis for making decisions, solving problems & evaluating processes & outcomes. Supports & participates in a team-approach to performance improvement.


• Ensures the department is compliant with all regulatory & accreditation requirements, including federal, state (IDOH), local & the Joint Commission for Perioperative Services.


• Prepare annual surgery budget including volume, FTE, operating & capital budgets. Responsible for monitoring the compliance to established budgets & any corrective action necessary to achieve compliance.


• Maintains department illness report. Performs bi-weekly payroll for department.


• Collaboratively with administration develops annual goals & objectives for the department that are consistent with the Hospital’s mission, goals & strategic business plan.


• Responsible for directly supervising department’s team members to include hiring, training, disciplinary actions & terminations. Continuously evaluates performance of team members & completes annual written performance evaluations in a timely manner.


• Responsible strategy development to improve the performance, effectiveness & morale of the department team members.


• Fosters personal & professional development of self & team members. Provides opportunities for education & development of self & staff as part of work activities.


• Ensures positive customer relations. As a manager & role model, ensures that team members understand the patients’ needs & provide courteous, individualized attention to patients, visitors & fellow team members.


• Continuously monitors department operating systems, policies, procedures & activities & revisions as necessary.


• Attends leadership meetings. Responsible for the chain-of-communication, to communicate the appropriate information to the department team members in a manner that is supportive of the Hospital & administrative decisions.


• The manager is expected to serve on committees, as deemed appropriate to the position & reflect positively on the Hospital in active participation in community activities.


• Willingness to respond, as a manager, to the needs of the Hospital beyond the ordinary work shift.


• Provide communication to SLT, directors, managers, physicians, board members, & staff as indicated.


• Leads, facilitates, and sustains organizational and departmental change initiatives. Assesses operational impacts, engages stakeholders, communicates effectively throughout the change process, and promotes team member adoption to achieve desired outcomes. 


• Utilizes quality, safety, patient experience, workforce engagement, and operational performance metrics to identify opportunities, implement improvement strategies, and achieve department goals. 


•  Promotes a culture of accountability, collaboration, professional development, and continuous improvement. 

 Required Skills/Abilities:

• Strong customer service skills


• Effectively communicates both verbal & written at all levels of the organization; able to interpret regulatory policy.


• Able to multi-task, prioritize, interpret & be assertive when necessary.


• Strong organizational skills when dealing with a variety of projects & tasks simultaneously.


• Team player; works well with others, willing to learn & grow in responsibilities.


• Strong interpersonal skills (i.e. interviewing, assessing, developing discharge plans with interdisciplinary team, physicians, patients, families, community agencies & referral resources.


• Knowledge of JC requirements.


• Able to operate basic office equipment.

Education and Experience:

• Bachelor’s degree in nursing is required; Master’s degree in nursing, business, health administration or other related field is preferred.


• Must be licensed as a Registered Nurse in the state of Indiana.


• Minimum of 3 years of clinical leadership experience required, preferably related to surgical & perioperative services in an acute care setting.


• CPR - ACLS/PALS certifications preferred.


• Certification in sterile processing leadership or management preferred.

Physical Requirements:

• Work requires moderate physical effort with sitting, standing, walking, climbing, lifting and reaching throughout the day. 


• Ability to lift up to 20 pounds for transport of general supplies.