Surgical and Endoscopy Boarding Office Coordinator

Job Summary

Under general direction, with minimal direct supervision, performs a wide range of functions related to the boarding of surgical cases and maintaining the Surgical Services computer network and database.

Essential Functions

• Under general direction, with minimal direct supervision, performs functions related to the computer boarding of surgical cases which address privileges, suspension lists, equipment conflicts and the completion of pertinent data (address, insurance numbers, etc.)
• Maintains fiscal responsibility with efficient utilization of operating room resources.
• Maintains Surgical Services computer network and database with quick, accurate data entry and retrieval with understanding and ability to problem solve.
• Provides for the coordination of required surgical patient information between departments that facilitates efficient and timely patient flow.
• Assist in the training of other surgical services boarding coordinators.
• Maintains commitment for self-growth and professional development. Completes all mandatory education and training in-service programs.
• Conducts work operations in a safe manner following regulatory requirements and reports all safety hazards to Manager and/or Safety Director or Chairpers
• Attends work as scheduled.
• Demonstrates Customer Focus and SERVICE EXCELLENCE principles.
• Utilizes scripting as outlined in Service Excellence standards.
• Demonstrates personal behaviors in accordance with CREDO principles.
• Ensures and enhances facility, safety, and regulatory outcomes including TJC and CMS.
• Completes all mandatory training/education/competencies required for job classification, along with TB testing.
• Demonstrates knowledge of Chain of Command and initiates as needed.

Qualifications

Required

• High School Diploma or equivalent
• 2 years of relevant experience Two (2) to three (3) years clerical experience in a healthcare environment.

Preferred

• Surgical scheduling experience.

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

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How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.

• On-demand pay program powered by Payactiv

• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

• Optional identity theft protection, home and auto insurance, pet insurance

• Traditional and Roth retirement options with service contribution and match savings

• Eligibility for benefits is determined by employment type and status

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Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.