Surgical Care Coordinator

Job Summary:

We are seeking a detailed-orientated, strong team player and highly organized candidate to join our group as a Surgical Care Coordinator. You are responsible for the coordination and education of services for our patients’ having surgery with our Orthopedic/Spine Physicians. You will play a vital role in patient scheduling, procedure coordination and surgery chart preparation.

Key Responsibilities:

• Schedule patients for Orthopedic/Spine Surgeries


• Verify patient’s insurance benefits and coverage; collecting any out-of-pocket patient responsibilities


• Obtaining pre-operative clearances from Primary Care Providers, Cardiologist, Nephrologist, etc


• Coordinate with patients their pre-operative, surgery and post-operative appointments and requirements


• Coordinate any preop testing and high-tech imaging required pre-operatively 


• Coordinating any changes with Physicians surgery schedule with Clinical Director and/or facilities


• Preparing weekly surgery charts for clinical team members


• Communicate effectively and efficiently with patients, providers, team members and facility staff


• Entering and updating patient information in the EMR system


• Maintain HIPPA compliance and patient confidentiality at all times


• Any other job duties as assigned

Required Skills & Qualifications:

• Customer Service Experience


• Anatomy knowledge


• Insurance knowledge


• Excellent oral and written communication & analytical skills


• Requires adherence to all policies and procedures, including standards for safety, attendance, punctuality and personal appearance


• Ability to multi-task efficiently and effectively, remain calm in busy or stressful situations and work well with minimal supervision; skill in exercising initiative, judgment, discretion and decision-making to achieve practice objectives


• Knowledge and adherence to HIPPA, Compliance and OSHA

Education & Experience:

• High school diploma or equivalent


• Minimum one year of experience as a Surgical Coordinator


• Experience with EMR software preferred – Athena


• Experience with Microsoft applications – Word, Excel, Office 365

Benefits:

• 401k


• Health/Dental/Vision Insurance


• Short-term/Long-term Disability Insurance


• Life Insurance


• Paid time off


• Uniform Reimbursement


• Paid holidays

Work Environment & Physical Requirements

• Office setting – sitting for long periods of time


• Travel is required for training purposes

Job Type:

• Full-time


• Monday – Friday


• 8 a.m. – 5 p.m., hour lunch

Salary: commensurate with experience