Surgical Coordinator

Position Summary

The Surgical Coordinator's responsibilities include scheduling appointments with the Surgeon, calling patients to remind them about their appointments, rescheduling appointments, counseling patients, performing pre-surgical testing and scheduling patients' surgeries. The Surgical Coordinator will also file paperwork, prepare bills, work with insurance companies and be responsible for all necessary testing and obtaining all clearances/paperwork necessary for successful scheduling of patient surgeries. Travel between clinic locations and/or overtime may be required based on operational needs.

Essential Functions and Responsibilities

• Give new patients paperwork to fill out, putting together their medical charts, and verifying their insurance information.
• Answer telephones and emails as well as common questions about surgical times, appointments, and instructions.
• Prepare patients' bills and sending them to the specific insurance company.
• Assist patients with their documents and sign-in procedures.
• Schedule patients' appointments and surgeries, sending reminders to patients, and scheduling emergency and add-on surgeries.
• Ensure adequate preparation for surgeries by scheduling the necessary equipment and procedure rooms and maintaining the surgical inventory where appropriate.
• Understand surgical procedures, such as the necessary time a surgery takes and the medical staff necessary, in order to properly maintain a surgical schedule.
• Provide patients with pre and post-operative instructions.
• Review risks and benefits of surgery and review and witness patient signing consent.
• Manage surgical documents, gathering and inputting patients' information, and entering post-surgery data into patients' records.
• Ensure all surgical cases are scheduled in a timely manner in accordance with the Physician or Surgeon's directions.

Benefits

• Medical, dental, and vision insurance
• Matching 401(k) plan
• Paid Time Off 
• Paid holidays
• Employee discount
• Certification reimbursement
• Career growth opportunities

About Sight360

We’ve assembled highly capable and credentialed multidisciplinary teams across ophthalmology, optometry, and optical retail services to deliver a comprehensive, 360-degree approach to vision care. Through seamless coordination, shared medical records, and a patient-first philosophy, we strive to provide an exceptional experience at every level of care.

Our Mission

To care fully for our patients, team members, and partners who are the focus of everything we do.

Our Vision

To seamlessly unite ophthalmology, optometry, and optical retail services for the benefit of our patients.

Our Values

• Treat everyone like family
• Listen with purpose
• Perform our best
• Honor our word

Join our team and help us make a difference in the lives of our patients every day.

Qualifications

• A High School diploma or equivalent.
• Minimum 1 year experience as a Surgical Coordinator – preferred.
• Experience in providing administrative support in a heath care setting - required. 
• Understanding of medical terminology, and medical coding – required. 

Skills and Abilities

• Superior interpersonal and communications skills.
• Ability to effectively multitask
• Attentive to detail and accuracy.
• Good computer, telephone, and typing skills.
• Strong organizational and multitasking skills.
• Strong customer service and communication skills.