Surveillance Operator Level 1

• Monitor closed-circuit television (CCTV) systems and other surveillance equipment to observe all gaming and non-gaming areas.


• Detect and report suspicious activity, violations of gaming regulations, theft, cheating, and other incidents.


• Document incidents in detailed reports and provide video evidence when applicable.


• Maintain up-to-date knowledge of applicable gaming regulations, company policies, and surveillance procedures.


• Assist in investigations as directed.


• Perform all other duties as assigned.

Qualifications:

• Ability to evaluate and identify deviations from established standards and procedures and prepare a Surveillance Incident Report for each deviation.


• Surveillance or loss prevention experience is preferred but not required.


• Strong verbal and written communication skills.


• This position requires the ability to obtain and maintain a gaming license issued by the Michigan Gaming Control Board, in accordance with state regulations.

What we offer: 

MotorCity Casino Hotel offers competitive wages, excellent medical, dental, and vision benefits, a generous 401(k) program, and childcare reimbursement. You’ll enjoy complimentary meals during your shift, vacation time, and your uniforms and their cleaning will be paid for. Plus, there’s free on-site parking, exclusive associate discounts, tuition reimbursement, and more. And as a MotorCity Casino Hotel associate, you’ll find exciting opportunities for professional growth and advancement.

As an active community partner, MotorCity Casino Hotel is dedicated to the city of Detroit. Our associates, management, and ownership contribute to the metro-Detroit community through several local programs that have a positive impact on the lives of the people in our city. Our Helping Hands committee, a dynamic group of associate volunteers established in 2003, is the driving force behind many of the philanthropic initiatives that help us make a difference in our community.