Survey Intelligence Coordinator

At doTERRA we encourage all employees to seek out opportunities that will expand their skill set. We strive to help achieve personal career goals by providing opportunities of growth and movement throughout the company.

Job Description:

The Survey Intelligence Coordinator supports the execution and reporting of global customer lifecycle surveys. This entry-level role is responsible for managing survey distribution tracking, monitoring response rates, maintaining accurate datasets, and assisting in the preparation of reports. This position plays a critical role in ensuring survey data is organized, accurate, and delivered in a timely manner to support business decision-making. 

Job Responsibilities:

• Track and monitor the distribution of Customer Lifecycle surveys across global markets.

• Ensure surveys are sent according to established schedules and workflows.

• Monitor survey response rates and follow up on distribution issues as needed.

• Maintain accurate records of survey deployments and participation metrics.

• Assist with organizing, cleaning, and validating survey datasets.

• Identify incomplete, duplicate, or inconsistent data entries and correct them according to established standards.

• Maintain data integrity and documentation processes.

• Support the preparation of structured datasets for analysis.

• Assist in compiling survey results into standardized reporting templates.

• Support the creation of charts, summaries, and visualizations for leadership reports.

• Help prepare recurring dashboards and performance summaries.

• Ensure reports are accurate, formatted correctly, and delivered on time.

• Maintain survey tracking documentation and reporting calendars.

• Collaborate with internal stakeholders to ensure survey processes run smoothly.

• Support additional survey-related projects as assigned.

Job Qualifications:

• Bachelor’s degree in a Social Science related field preferred.

• 0–2 years of professional experience in data support, reporting, marketing operations, or related fields.

• Strong attention to detail and organizational skills.

• Basic understanding of data handling and reporting principles.

• Proficiency in Microsoft Excel and/or Google Sheets.

• Ability to work with structured processes and meet deadlines.

• Strong written and verbal communication skills.

• Ability to manage multiple tasks in a fast-paced environment.

doTERRA International, LLC. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability.