Svc Tech - Level B

Description

Summary

Skilled mechanic. Familiar with commercial vehicles, performs diagnoses and troubleshooting of most vehicle issues with little or no assistance. Completes jobs within a given time frame and maintains a 75% return-free work record. Previously worked as a C Class technician, has at least 3 years of experience and holds 2 certifications, 1 of which must be engine.

Essential Duties

• Timely completion of work according to repair orders. Work is accurate, efficient, and in accordance with dealership and factory standards
• Diagnose cause of most moderately complex malfunctions and perform repairs with limited supervision
• Communicate appropriately and effectively with individuals of all levels across the Organization
• Confirm that all cores are returned to the Parts Department and warranty parts are properly tagged and returned to the parts dept.
• Examine assigned vehicle to determine if further safety or service work is required or recommended
• Communicate with Shop Foreman immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time
• Document all work performed and recommended on the repair order
• Participate in manufacturer-sponsored training programs, schools, and events
• Report machinery defects or malfunctions to supervisor
• Ensure customers' vehicle is kept clean. Notify Shop Foreman immediately of anything that has happened to change the appearance or condition of the vehicle
• Keep shop area neat and clean
• Maintains, and is accountable for, dealership-owned tools and manuals, returning them to the proper place and in the same condition as they were received
• Understand, keep abreast of, and comply with manufacturer technical bulletins, federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
• Operate tools and equipment in a safe manner
• Report any safety issues immediately to Shop Foreman
• Perform all tasks assigned by Shop Foreman, Service Manager, or management

Non-Essential Duties

• Road test vehicles when required or refer to test technician
• May supervisor work of apprentice technicians

Requirements

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and demonstrate regular, reliable attendance. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

UTI/Lincoln Tech/Pennco Tech (or similar) Certification and a minimum of 3 years’ related experience, including work as a C-Class service technician. Experience and certifications may be substituted for formal program certification.

Language Skills - Able to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Must be able to write routine reports and correspondence and speak effectively with customers or other employees of the organization.

Reasoning Ability - Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions deal with problems involving a few concrete variables in standardized situations.

Certificates, Licenses, Registrations

• Possession of engine and chassis certifications, all of which must be maintained
• CVD13 – Vibration Analysis
• CVE05 – Electronic Systems
• CVE06 – Common Electrical Architecture
• CVE12 – Electrical Troubleshooting
• CVG01 – Heavy Duty Truck Systems
• CVH02 – HVAC Diagnostics
• CVL01 – Western Star
• CVL02 – Business Class M2
• CVL03 – Cascadia
• CVL04 – New Cascadia
• CVG12 – DT12 Transmission
• CEP42 – DD Heavy Duty – Basic Diagnostics
• CEP43 – DD Heavy Duty – Major Repair
• CEP44 – DD Heavy Duty – Fuel System Diagnostics
• CEP45 – DD Heavy Duty – Air & ATS Diagnostics
• CEP70 – DD Medium Duty – Diagnostic/Major Repair
• Check Tool Tier 1& 2 Certification
• Valid license in good standing with no major or minor accidents in the last 5 years

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

• Regularly required to stoop, kneel, crouch or crawl, step up into vehicle, and lie on back on creeper under vehicle
• Frequently required to use hands to finger, handle or feel, turn wrench, and reach with hands and arms
• Occasionally required to stand and walk
• Frequently required to lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds
• Specific vision abilities required for this job include close vision, depth perception and ability to focus

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Frequent exposure to moving mechanical parts, fumes, and airborne particles
• The noise level in the work environment is usually loud

Other

Tools necessary to perform the job and regular, reliable attendance required

Benefits: This position also offers a comprehensive benefits package, including paid training (followed by increases as appropriate), uniforms, medical, dental, vision and life/AD&D insurances, paid holidays, vacation and sick, personal tools insured for up to $30,000 and a 401(k) plan with company match.

Affirmative Action & Equal Employment Opportunity Statement: Hoover Truck Centers is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, age, national origin, ancestry, citizenship, protected veteran or disability status or any other characteristic factor prohibited by law. We are proud to consider qualified Veterans and their family members.

Compensation Range Disclosure

In compliance with New Jersey’s pay transparency regulations, we are disclosing the compensation range for this position. The base hourly wage depends on factors such as schooling, experience, certifications and specific responsibilities.

Final compensation will be based on the candidate’s qualifications, certifications and internal equity considerations.