Swim Instructor & Lifeguard

Job Title: Swim Instructor & Lifeguard

Employer: Pomeroy Recreation and Rehabilitation Center

Reports To: Aquatics Director

Department: Aquatics

Employment Status: Temporary Part-time

Starting Rate: $24/hour

Position Summary: Under the supervision of the Aquatics Director, the Swim Instructor/Lifeguard, multi-tasks on an ongoing basis but not limited to include: plan, organize, lead and/or assist, lifeguard and supervise various diversified and adaptive recreational activities for a variety of disabled individuals and customer groups of all ages. In addition, this position is also responsible for customer service of all new and existing customers; communicating to patrons if the pool is shut down for maintenance, maintain the facilities and care of the pool, gym, and equipment. This position does not supervisor other employees, however may include the support and training of staff, interns, and volunteers as assigned. Additional assisting duties may be assigned as needed.

DUTIES AND RESPONSIBILITIES:

Overseeing Program Activities:

• Provide and assist with lifeguarding services for all patrons of the facility on a daily basis
• Lead aquatic programs
• Assist participants and customers in the water - as scheduled
• Teach group swim lessons - as scheduled
• Assist and provide all other aspects of program activities, as needed and assigned

Administrative Duties:

• Provide positive customer service and maintain organized front desk
• Act as a first point of contact and provide excellent customer service to all patrons using and not using the pool Provide and explain services offered, depending on age, swimming competency and/or medical provider authorization & costs
• Enroll customers in appropriate aquatic classes
• Ensure customers sign in appropriately for select classes
• Other administrative duties as requested
• OLS

Pool Safety and Cleanliness:

• Maintain safety and cleanliness of pool area (free of debris, floats, water accessories/toys, etc.)
• Maintain equipment used in the pool, consulting with supervisor if external repair companies are needed.
• Perform other pool safety and cleanliness as needed and assigned

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty’s satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Demonstrates the ability to problem solve, make sound decisions and anticipate outcomes in practical situations and deal with an array of concrete variables in situations, where only limited standardization exists. Accurately interpret a variety of instructions presented in different forms, such as communications, written, oral, diagrams/ charts, schedules, etc.

REQUIREMENTS:

• High school graduate or General Education Degree (GED) required
• Current lifeguard training, First Aid and CPFPR certification required
• Current WSI (Water Safety Instructor) certification preferred.
• One to two years experience working with individuals with special needs preferred. Work effectively with a variety of personalities and be sensitive to the unique needs/communication styles of persons served
• Ability to work independently on assigned tasks as well as to accept direction on given assignments. Able to work collectively with team associates
• Be able to perform multiple tasks and projects with varying time sensitive deadlines
• Proficient in the latest Microsoft Office software (Word, Excel, PowerPoint, Publisher, etc.)
• Criminal record clearance

COMPETENCIES:

• Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in-group problem solving situations; Uses reason even when dealing with emotional topics.
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Frequently required to stand, walk, and sit
• Frequently required to utilize hand and finger dexterity
• Frequently required to climb, balance, bend, stoop, kneel or crawl
• Frequently required to talk or hear
• Occasionally utilize visual acuity to operate equipment, read technical information, and/or use a keyboard
• Occasionally required to lift/push/carry items less than 25 pounds/ up to 25 pounds/ up to 50 pounds/ more than 50 pounds
• Occasionally exposure to wet and/or humid conditions (non-weather)
• Frequently exposure to outside weather conditions
• Occasionally exposure to extreme heat or cold (non-weather)
• Occasionally exposure to bloodborne and airborne pathogens or infectious materials
• Occasionally loud noise