System Engineer

About Collabera

Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $525 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia), and Europe (Ireland, Netherlands, Poland, United Kingdom). We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers.

Not only are we committed to meeting and exceeding our customer’s needs, but also are committed to our employees’ satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 50 offices across the globe with a presence in ten countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations.

For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit www.collabera.com to learn more about our latest job openings.

Awards and Recognitions

--Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012)

--Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013)

--Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US.

Responsibility:

• Handle tape backup media and prepare for offsite storage if applicable.

• Perform ad hoc requests as directed by on-site management.

• Prepare and coordinate and receive incoming shipments. Compare packing lists with purchase details to ensure accurate make, model, and quantities are received. Receipt SRM.

• Perform remote hands support e.g. power cycles, physical equipment and cabling inspections, swap out failed components, testing of copper and fiber cables, handle storage media, and enter troubleshooting commands.

• Perform hardware installations – rack / stack.

• Perform cable installations (routing, terminating) and testing.

• Perform hardware cabling troubleshooting

• Support Service Manager processes (e.g. Service Request, Incident, Change) by creating, updating, and closing associated tickets.

• Support Power Maintenance Events (PME) – active involvement in the planning through an assigned role.

• Track and maintain adequate sparing levels.

• Perform physical audits and ensure the Service Manager database is updated and accurate.

• Collaborate and maintain business relationships in order to meet and exceed client expectations with respect to business as usual and project activities.

Technical Skills:

• Ability to learn new technologies with an interest in expanding and applying this knowledge as new emerge.

• Able to lift 50 lbs.

• Working knowledge of MS Windows and Office suite, especially Word and Excel.

• Thorough understanding of cabling best practices (EIA/TIA-568 standards).

• Thorough understanding of IT hardware skills.

• Working knowledge of network cabling diagnostics and testing practices.

• Good understanding of LAN/WAN/Telephony concepts e.g. TCIP, switches, routers, vLANs.

• General understanding of the concepts of electrical theory with respect to hardware installations e.g. single phase, 3 phase, amperage, receptacle types.
  
  

Experience:

• 2+ years of experience as a data center technician or similar discipline in a data center mission critical environment.

• Strong technical, analytical, and problem solving skills.

• Ability to complete tasks and deliverables within expected timelines

• Excellent organizational skills, strong attention to details, and willingness to learn and be methodical about following procedures.

• Able to work independently as a part of a larger team in a global organization.

• Able to multitask in high pressure situations and take ownership of project / tasks from planning, deployment, and post-deployment support.

Education:

• High School diploma or equivalent.

To know more or discuss regarding this opportunity, please contact:

Nishita Honest
973-805-7505

nishita.honest(at)collabera.com