Systems Engineer

DroneShield Ltd (ASX:DRO) is an Australian/US publicly listed company focusing on RF sensing, Artificial Intelligence and Machine Learning, Sensor Fusion, Electronic Warfare, Rapid Prototyping and MIL-SPEC manufacturing.

Our capabilities are used to protect Military, Government, Law Enforcement, Critical Infrastructure, Commercial and VIPs throughout the world. 

Through our team of engineers we offer customers bespoke solutions and off-the-shelf products designed to suit a variety of terrestrial, maritime or airborne platforms.

DroneShield is seeking a Systems Engineer with relevant experience to join the team in Warrenton, Virginia. The position will report to the Vice President of Sales. It represents an exceptional opportunity for a result-driven individual to perform a critical role in a fast growing market. This role includes sales demonstrations and technical problem solving, focused on customization, delivery and support to the end customer.

Responsibilities, Duties and Expectations

• Collaborate with the sales team providing support in customer technical engagement, reviewing system architectures and quotations for technical accuracy.
• Serve as a primary customer interface for accounts from ordering through to installation, maintenance, and ongoing support.
• Support new product development projects by serving as an interface between the client and engineering teams.
• Engage with customers on technical feedback, feeding back to the engineering team and working with them on meeting customer expectations.
• Collaborate with stakeholders and subject matter experts from a variety of backgrounds.
• Serve as the bridge between end customer or user and the engineering team to ensure that customer requirements are understood and met.
• Develop and maintain documentation of DroneShield systems to ensure continual operation and system improvements over time.
• Conduct engineering investigation and analysis to resolve technical issues with limited support .

• Establish and maintain close relationships with internal and external stakeholders and customers.

• Develop strong, reliable channels of communication with end customers from a range of technical and cultural backgrounds.

• Demonstrates excellence within a Defense or high-engineering environment.
• Previous experience working in the Defense, Aerospace, or Public Safety industries is highly favorable.
• Experience in a Systems/ Sales/ Solutions Engineering role, providing technical support directly to customers and managing projects with engineering teams.
• Knowledge in a range of engineering fields.
• Experience in testing of complex systems.
• Experience in integration of multi-disciplinary engineering projects.
• Experience with networked devices, telecommunications, radio frequency, electronic warfare and/or machine learning/ artificial intelligence systems is highly regarded.
• BS degree in relevant Engineering discipline (Communications, Computer, Electronics, Mechanical or equivalent), similar technical field of study or equivalent practical experience.
• Qualification or experience in Sales/ Marketing or customer support is highly regarded.
• Experience in Linux environment with networked devices is highly regarded.
• Coding experience is highly regarded (Python, Ruby, Go, C++ and/ or Javascript ideal).

All your information will be kept confidential according to EEO guidelines.