Table Games Dual Rate Supervisor

Oversee table games and employees to ensure that the safety, integrity, security, company, and regulatory policies/procedures of the above are upheld. Supervises, coaches and supports dealers. Maintains superior guest service by identifying, cultivating and improving the established player base working towards a positive company image whenever possible. Must be flexible and able to work all shifts as assigned.

Essential Job Functions:

• Excellent internal/external guest service;


• Stand and circulate throughout assigned area;


• Possess thorough knowledge of games assigned to supervisor


• Calculate all payoffs;


• Understand and monitor compliance with gaming regulations and company policies and procedures;


• Maintain positive guest relations, evaluate play, and extend complimentary services when appropriate;


• Direct and supervise dealers in assigned areas;


• Evaluate designated employees’ performances;


• Monitor changes of cards and dice, and inspect new equipment before allowing into play;


• Resolve guest complaints or refer to Shift Manager when appropriate;


• Ability to protect assets of company;


• Ability to maintain strict confidentiality;


• Other reasonable duties as assigned.

EDUCATION and/or EXPERIENCE:

• High School/GED


• 1-3 years related experience;

Preferred: 

Bilingual a plus

CERTIFICATES, LICENSES, REGISTRATIONS:

Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.

KNOWLEDGE/SKILLS/ABILITIES:

• 
  

  Must have thorough knowledge of a minimum of two (2) games

  
  


• 
  

  Must have excellent communication and guest service skills

  
  


• 
  

  Casino environment; exposure to smoke, bright lights, and noise

  
  


• 
  

  Must be able to stand for extended periods of time

  
  


• 
  

  Frequently speak, read, write, stand, walk, bend, and stoop

  
  


• 
  

  Occasionally lift, carry, push, and pull

  
  

Benefits

• Medical, Dental, & Vision


• Voluntary Life, AD&D, &


• Disability Insurance


• Volunteer Time Off,


• Ventra Program


• 401K + Employer Match


• Paid Time Off


• Tuition Reimbursement

Salary Range:

$30.40 - $48.00 +Tips