Tacocat Server/Bartender

Join our passionate team as a Server/Bartender this winter and provide a unique, memorable, and transportive experience for our guests. Tacocat Speakeasy at The Lodge at Blue Sky is an unexpected escape into the warmth and vibrant flavors of Mexico, nestled high in the mountains. Discover a cozy, snow covered yurt transformed into a lively speakeasy, a refuge from the winter chill. Guests discover handcrafted cocktails featuring artisanal tequilas and mezcals, paired with authentic Mexican small plates.

Please note that this is not an exhaustive list of everything that needs to be done!  Within the Auberge family, our people always find new ways to look after the business, their guests, and their team-mates.   Within this, the key responsibilities for this position are:

CORE RESPONSIBILITIES

• Take food and beverage orders


• Retrieve and serve alcoholic/non-alcoholic averages and food orders to guest tables


• Work cohesively with all team members of F&B and Culinary to ensure timely service and a synergistic operation.


• Understand and adhere to all Auberge policies and SOPs.


• Maintain full knowledge of the services and facilities provided by the hotel in order to answer any questions the guests may have. 


• Follow all safety policies to ensure a safe work area.


• Follow all work-related requests made by a Manager or Supervisor which may be outside your normal job activities, to achieve complete guest satisfaction.


• Maintain complete knowledge of all menu items, liquor brands, beers and non-alcoholic selections available in assigned outlets. 


• Maintain complete knowledge of particular characteristics and descriptions of every tequila and mezcals available.


• Learn and correctly use the Point of Sale(POS)  equipment and follow procedures


• Actively participate in all training meetings, to continually develop professional skills and increase guest satisfaction.


• Anticipate guests’ needs, respond promptly and acknowledge guests even when busy.  


• Maintain positive guest relations. 


• Handle guest complaints according to service criteria and ensure guest satisfaction.


• Inform manager on duty of any challenging guest concern.


• Monitor and maintain cleanliness, sanitation, and organization of tables, service areas and outlet itself.


• Perform other duties as directed, developed or assigned.

QUALIFICATIONS

Required

• Extended experience providing service in a fine dining environment.


• Ability to remain calm during busy periods and treat our guests and our team members with respect.


• Professional, polished service, etiquette and protocol skills and knowledge.


• Ability to satisfactorily communicate in English with guests, management and co-workers to their understanding. 


• Current food handling certificate.


• Current Alcohol serving certification 


• Ability to communicate effectively in both English and Spanish.

OUR PROPERTY