Talent Engagement Specialist - Enhanced Care Management

We’re looking for a recruiter who believes great hiring is great matchmaking — and that the right people in the right roles can transform care for the communities we serve. In this role, you won’t just fill seats. You’ll build talent pipelines that directly support our Enhanced Care Management (ECM) program and the individuals delivering care in the field.
This is not a desk-only role. Expect a true 50/50 split between field and desk work. If your ideal week is limited to online sourcing and virtual outreach, this is not the right fit.
You will partner closely with the ECM Program team to understand real-time hiring needs, workforce gaps, and community dynamics, ensuring we attract candidates who align with both the role and the populations we serve.

About Pacific Health Group
At Pacific Health Group, we are at the forefront of revolutionizing healthcare. You will play a vital role in this mission. We are dedicated to improving health outcomes by addressing social determinants of health and coordinating comprehensive community-based services through programs like Enhanced Care Management (ECM). If you are passionate about making a difference and have the skills to operate in a dynamic, mission-driven environment, we invite you to join our team.

What This Role Looks Like (Day-to-Day Reality)

• Spend approximately 50% of your time in the field and 50% managing pipelines and coordination
• Travel across assigned regions to support ECM hiring needs and outreach efforts
• Partner directly with ECM leadership and field teams to align recruiting strategies with operational needs
• Build and maintain active candidate pipelines for ECM roles
• Drive candidate engagement, assessments, and follow-up throughout the hiring process
• Manage multiple open roles simultaneously with speed, organization, and accuracy
• Utilize recruiting platforms and tools to track candidate progress in real-time
  This role requires strong time management, independence, and comfort working in fast-paced, people-facing environments

What You’ll Do

Community Outreach & Talent Engagement

• Represent Pacific Health Group at job fairs, hiring events, and community-based outreach initiatives
• Partner with ECM teams to identify key outreach locations and target populations
• Build relationships with workforce boards, community organizations, schools, and training programs aligned with ECM services
• Engage directly with candidates in the field to generate interest and build trust
• Develop grassroots recruiting strategies within the communities we serve

Pipeline Development & Sourcing

• Build and maintain strong pipelines for ECM roles through in-person outreach and digital sourcing
• Source candidates through job boards, referrals, social platforms, and community networks
• Develop partnerships with colleges, training programs, and workforce development organizations

Assessment-First Recruiting Approach

• Introduce candidates to PHG’s assessment-first hiring model
• Ensure candidates complete required assessments within 48 hours
• Review resumes alongside assessment results and prepare Value Proposition summaries highlighting key qualifications, assessment performance, role alignment, and overall recommendation
• Partner with ECM leadership to ensure candidate alignment with field expectations and program needs

Candidate Experience & Coordination

• Serve as the primary point of contact for candidates throughout the hiring process
• Coordinate interviews and ensure a seamless experience from initial outreach through scheduling
• Maintain consistent communication, ensuring candidates feel informed and respected

Pipeline & Systems Management

• Maintain accurate, real-time updates in Workable (ATS) and internal tracking systems
• Track candidate progress, outreach activity, and pipeline health metrics
• Ensure all recruiting activities align with compliance and fair hiring practices

How Success Is Measured

• Quality of candidates advanced to ECM hiring managers
• Candidate assessment completion rates and turnaround time
• Pipeline health and role coverage for ECM positions
• Speed and consistency of candidate follow-up
• Effectiveness of community outreach and partnership development
• Alignment of hires with field-based ECM role expectations

Who Thrives in This Role

• Is energized by being in the field and engaging with people in person
• Is comfortable working closely with operational teams and adapting to real-time hiring needs
• Can manage multiple priorities and pipelines without losing momentum
• Values quality over quantity in recruiting decisions
• Is proactive, resourceful, and highly organized
• Is passionate about connecting people to mission-driven, community-based work

Equal Employment Opportunity
Pacific Health Group, along with its divisions, is a proud Equal Opportunity Employer. We embrace diversity and are devoted to creating an inclusive environment for all employees. Our commitment is to ensure equal employment opportunities for every qualified candidate, irrespective of race, religion, gender, sexual orientation, gender identity, age, national origin, citizenship, disability, marital status, veteran status, or any other status protected by federal, state, or local laws.
At Pacific Health Group, we recognize the importance of accessibility and are dedicated to providing reasonable accommodations for individuals with disabilities. We believe that our strength lies in our diversity, and we are committed to building a workforce that reflects the varied communities we serve. Join us in a workplace where everyone's contributions are valued and respected.

Pre-Employment Requirements
Employment is contingent upon the successful completion of our pre-employment process, which includes a background check and the submission of all required documentation and new hire paperwork.

AI & Human Interaction (HI) in Recruitment
Pacific Health Group is committed to fairness, equity, and transparency in our hiring practices. We use AI (Artificial Intelligence) tools to help match candidate resumes against our job descriptions, focusing on qualifications, skillsets, and location.
All resumes that meet these criteria are then reviewed by HI (Human Interaction) — our recruiting and HR team. Pacific Health Group remains true to our Equal Employment Opportunity (EEO) statement, ensuring that every candidate is given fair and consistent consideration.

Work Requirements

• Ability to travel locally for community outreach, hiring events, and partnerships
• Valid California Driver’s License and reliable transportation (if applicable)
• Ability to work both independently and collaboratively in a hybrid environment

Minimum Qualifications

• Experience: 3+ years in recruiting, sourcing, or talent engagement (healthcare or mission-driven environment preferred)
• Experience partnering with operational or field-based teams preferred
• Strong communication skills, both written and verbal
• Ability to manage multiple roles and candidates simultaneously
• Strong technical proficiency required, including experience with applicant tracking systems (ATS), candidate pipeline management, and assessment tools
• Ability to maintain real-time candidate tracking and documentation
• Proficiency with platforms such as Google Workspace, Microsoft Office, RingCentral, and Zoom
• Ability to quickly learn and adapt to new systems and troubleshoot basic technical issues

Compensation & Benefits

• Salary Range: $72,000.00 – $76,000.00 annually, depending on experience, qualifications, and internal equity
• Monthly stipend
• 160 hours PTO + paid sick time
• 11 paid holidays (including birthday and floating holiday)
• 4 paid volunteer hours per month
• 90% employer-paid employee-only medical benefits
• Flexible Spending Account (FSA)
• Short-term & long-term disability, AD&D
• Employee Assistance Program (EAP)
• 401(k) with company match
• Professional development opportunities
• Quarterly in-person events
• Employee discount programs