Team Member

Job Purpose:

Team Members are responsible for meeting the store’s daily goals by processing donated goods and running the cash register.  The Team Member must also assist customers and follow all company standards, policies, and procedures. 

Qualifications:

Education:  No formal education is required 

Experience: No experience is necessary.

Clearances: Must be able to obtain acceptable results for required background checks, including Act 151 Pennsylvania Child Abuse History Clearance and Pennsylvania Criminal History Check.  Goodwill will pay for these clearances.  

Supervision Received:

The Team Member functions under the direction of the Store Manager.

Skills, Abilities, Duties and Responsibilities: 

Greeting, thanking, and building rapport with internal and external customers and donors

Assisting customers

Giving receipts, processing returns, providing accurate information, and maintaining inventory levels

Maintaining a clean and safe interior and exterior environment

Maintaining accurate cash register procedures 

Accepting, recording, sorting, and processing donations.

Great donor vehicle and accept donated goods with care

Ask donor if they would like a receipt and issue receipts to donors

Assist in the loading and unloading of donated goods as needed

Sanitize items as required by State Law

Preparing bins for shipment

Operating a pallet jack, if applicable

Utilizing the UKG systems by clocking in and out and submitting timesheets on time.

Completing all required training throughout the year.  

Work congenitally and effectively with other Goodwill store employees and agency employees

Maintain hygiene and grooming standards 

Communicate clearly, verbally and in writing

Ability to work a flexible schedule on short notice, including evenings, weekends, holidays and occasionally long hours (more than 8 hours)

Must be dependable in attendance and punctuality

Assist with the loading and unloading of trucks

Ability to lift and carry objects weighing up to 30 lbs. frequently

Ability to lift and carry objects weighing up to 50 lbs. occasionally, (material handling equipment can be used to minimize effort expended, when practical)

Ability to perform prolonged walking and standing

Ability to perform frequent bending, stooping, and stretching

Vision and hearing corrected to within normal limits

Additional Job Results:  All employees perform other functions, upon request, for the benefit of the Agency.