Team Member

Join Our Team and Earn Tips Up to $4 per Hour!(In addition to your hourly base pay)

The ideal Poke House candidate will:

• Be a reliable, energetic, and motivated individual.
• Have a cheerful, friendly, and enthusiastic attitude with a positive approach to all assignments.
• Love to help and serve customers with exceptional customer service skills.
• Work effectively in a team and maintain positive relationships with team members.
• Maintain a professional appearance at all times.
• Adapt to a fast-paced work environment with changing customer volume levels.
• Speak clearly, listen attentively, and follow instructions.
• Understand and comply with all Poke House rules and regulations.

A typical day at Poke House:

• Greet customers and create a positive experience through excellent service.
• Efficiently process in-house, online, and delivery orders using the Toast POS system.
• Handle cash, card payments, receipts, and refunds accurately.
• Maintain product stock, store cleanliness, and visual standards.
• Collaborate with team members and stay knowledgeable about menu items to assist customers and provide recommendations.
• Adhere to food safety and health procedures to ensure a clean and safe environment.
• Uphold brand standards and compliance with local laws.

Core Responsibilities (Team Member/Cashier):

• Customer service, cashier
• Food assembly
• Cleaning, sanitizing
• Communication & teamwork
• Upholding current food, safety, and health standards

Job Type: Part-time/ Full-time

Benefits:

• Competitive compensation; Hourly base pay + Tips up to $4 per hour(Please note tip amounts vary based on factors such as business volume, hours worked, and customer tipping habits.)
• Flexible scheduling
• Discounted Meals
• 401k
• Medical and dental insurance (full-time only), except at Mountain View and Serramonte locations.
• We promote from within
• Safe and fun working environment

Requirements:

• At least 16 years of age (Team Member)
• Morning and night availability (10am-4pm, 11am-3pm ; 4:00pm -10:00pm, 6pm-10pm)
• Open Weekend availability
• Be available to work a minimum of 3 days a week
• Be able to communicate in the primary language(s) of the work location
• Food safety certification(Provided and paid for by Poke House)
• Open and flexible availability (variable hours/days, including nights, weekends, and holidays, as needed)
• Physical requirements: Long periods of standing, walking, and lifting (up to 25 lbs)

Work schedule

• Weekend availability
• Day shift
• Night shift

Supplemental pay

• Tips

Benefits

• Flexible schedule
• Employee discount
• 401(k)
• Paid training