Team Member

Overview:

As a Team Member, you are the face of our restaurant, creating a welcoming experience for every guest. Whether greeting customers at the counter, preparing our world-famous food, or ensuring the restaurant is clean and stocked, your role is essential in making sure customers return time and time again. This is a fun and fast-paced environment where teamwork, customer service, and a positive attitude are key to success!

Key Responsibilities:

• Follow Brand standards, recipes, and systems
• Prepare and package food and beverages accurately.
• Assemble and package orders
• Understand the restaurant menu, including limited-time offers and promotions, and be able to answer guest questions
• Maintain a clean and organized workstation
• Clean equipment, service areas, and guest areas
• Stock items, such as cups, lids, etc. at the workstations
• Take orders at the Drive Thru or Front Counter and handle payments
• Meet speed of service standards while delivering accurate orders to guests
• Provide friendly and efficient service to guests
• Maintain a guest-focused culture in the restaurant
• Work collaboratively with team members and managers
• Maintain and organize stockroom and refrigerated areas

Qualifications:

• No prior experience required.

Key Skills & Traits

• Team-oriented and able to work in a fast-paced environment
• Punctual, honest, and positive attitude
• Willing to learn and adapt
• Guest-focused with strong communication skills

Physical Requirements:

• Standing for extended periods
• Repetitive movements such as bending, stooping, and reaching
• Lifting boxes, ice and products up to 20 lbs
• Wearing a headset
• Working in a compact space

Work schedule

• Weekend availability
• Holidays
• Day shift
• Night shift

Supplemental pay

• Tips

Benefits

• Flexible schedule
• Paid time off
• Vision insurance
• Health insurance
• Life insurance
• Dental insurance
• Disability insurance
• Referral program
• 401(k) matching
• Employee discount
• Paid training