Team Member

Team Member

THE COMPETENCIES AND OUTCOMES BUILD UPON THEMSELVES AT EACH ROLE. EACH LEVEL WILL CONTINUE TO EXERCISE AND MASTER THE COMPETENCIES LISTED PREVIOUSLY.

Job Summary

The role of the Team Member is to serve guests by delivering a quality customer experience via BOH-Excellent food /FOH-Customer interactions. A team member has received proper training in their role and should be able to carry out all expected tasks of each position within their area. A team member should also align with our Core Values.

Outcomes

Deliver quality customer experience. (Excellent food /Customer interactions)

Become a reliable staff member, for our schedule

Contribute a positive attitude to staff morale

Competencies

Positive Warmth

Empathy

Intelligence

Work Ethic

Self-Awareness

Responsibilities

Uphold “Core Values of the Business”

Prepare, assemble and serve products to food stations

Courteously greet guests, take orders, explain and suggest menu items

Ensure that products and guest experience are consistent with our brand, culture, and standard of excellence

Perform tasks at a pace that can keep up with the demands of the business

Show up on time for scheduled shift

Communicate clearly with fellow team members and leaders

Maintain a sanitary and safe restaurant by mopping, sweeping floors, removing trash, cleaning and equipment care

Unload delivery trucks supplies and place in the proper storage area

Maintain a well-groomed and clean appearance and professional dress

Comply with all portion sizes, quality standards, Steritech and Health Inspection Standards

Maintain a sanitary and safe restaurant by mopping, sweeping floors, removing trash, cleaning equipment, and keeping restrooms clean

Stock products and supplies

Work schedule

• Monday to Friday
• Weekend availability

Benefits

• Flexible schedule
• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Referral program
• Employee discount
• Paid training
• Mileage reimbursement