Tech Lab Assist II - Lab Clinical Lab - FT Varying shifts

QUALIFICATIONS

Required: Education: High School Diploma or General Education Diploma (G.E.D.) and 24 science related college credits.  

Preferred: College courses, such as anatomy and physiology, biology, chemistry. Self-motivated; good critical thinking skills; independent thinking; and works well within a team environment.1 year Phlebotomy experience at Sky Lakes Medical Center.

Lic/Reg/Cert: Passed nationally recognized Phlebotomy exam within 24 months of hire.

TYPICAL PHYSICAL/MENTAL DEMANDS

Light physical and moderate cognitive demands.  Able to bend and reach intermittently, walk one to three miles.  Able to work with time constraints, manage multiple tasks, and handle frequent interruptions.  Able to prioritize and organize work. Standing, walking, bending, and lifting; up to 30 pounds. 

ESSENTIAL JOB FUNCTIONS

• Technical: Provides technical, operational and clerical support to Blood Bank, Chemistry, Hematology, Urinalysis, Microbiology and Processing. Assists with pre-analytical, analytical, and post-analytical test processes, documentation and processing of lab results relative to the diagnosis, assessment, and treatment of disease. Runs waived and non-waived tests according to laboratory policies. Begins duties immediately upon reporting to work. Maintains adequate inventory of supplies for areas worked, communicates shortages to appropriate coordinator. Learns new procedures and assignments in reasonable time frame. Maintains clean and orderly work environment. 


• Specimen Processing: Triages incoming specimens, accessions, labels and distributes specimen appropriately. Maintains specimen integrity to ensure quality test results. Performs all data entry for specimen identification and accessioning.  Organizes workload and correctly prioritizes orders for collection giving proper urgency to STAT requests. Runs outstanding reports to locate specimens. Batches and packages specimens for reference laboratory testing. Provide troubleshooting for order issues, specimen collections and rejection protocols.


• Phlebotomy: Performs phlebotomy services for the hospital or off site locations.  Performs venipunctures, heel punctures and capillary sticks using specified techniques that assures both patient and employee safety. Collects other laboratory specimens as designated by procedure.


• Customer service: Thanks customers for their support and business; demonstrates appreciation.  Provides prompt, courteous service to both inpatients and outpatients in a manner that promotes customer satisfaction. Actively listens to the customer and follows through or seeks authorized personnel to assist. 


• Quality Control Procedures: Adheres to laboratory quality control policies, documents all QC activities, temperatures and maintenance performed. Follows protocols for running controls. Notifies department coordinator of occurrences.


• Promotes Patient Safety Goals: All employees are responsible for patient safety. Understand the importance of reporting errors and near misses to protect and improve patient care. Follows established Red Rules for patient identification, specimen collection and labeling.


• Commitment to Team: Exemplifies values, behavior and delivers quality patient care as stated in our handbook Employee Standards of Excellence. Be supportive of fellow colleagues; develop good working relationships with all employees. Contribute in problem solving activities within the department and the organization. Consistently meets attendance standards and follows the department staffing policy. Demonstrate a willingness to flex schedule to meet the needs of the department.


• Support Corporate Compliance Initiatives: Conducts all activities with the highest standards of professionalism and confidentiality. Comply with all applicable laws, regulations, policies and procedures. Support the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violations of applicable laws via the Compliance Hotline and cooperating fully with all investigations.

 MARGINAL JOB FUNCTIONS

• Performs other duties as assigned.