Tech Support Analyst

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation.  Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function.  Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. 

Education & Experience
? Bachelor?s degree in computer science,
information systems, or a related field and four years of work-related
experience or an equivalent combination of education and experience
? Working knowledge of basic-to-complex hardware and software products, problem-solving, and troubleshooting skills
? Knowledge of the latest technologies obtained by attending training and conferences
?
Standing, walking, crouching, bending as necessary in the movement of
PC peripherals, such as desktops, printers, etc. with moderate lifting
of approximately 25 pounds (desktop support only)

Technical Skills (Desktop Support):
Microsoft Platforms: Advanced
Intel-based PCs: Advanced
Microsoft Office: Intermediate
Hardware and OS Mgmt: Advanced
Windows Technologies: Intermediate
Networking Technologies: Intermediate
Software Evaluation: Intermediate
Troubleshooting: Advanced

Technical Skills (Infrastructure Services):
Windows NT 4: Intermediate
Distributed Processing: Basic
SQL Server: Basic
Network Administration: Basic
COMTI: Basic
IP (Internet Protocol): Intermediate
NT Networking: Intermediate
SAN (Storage Area Network): Intermediate
MTS (Microsoft Transaction Server): Intermediate

Technical Skills (Data Security):
Internet Computing: Basic
Mainframe Computing: Basic
Schematic Architecture Design: Basic
Data Access and User Administration: Intermediate
Data Security: Basic
Development Req/ Def: Being Developed
Information Security Tech: Basic
Network Security: Being Developed
Security Risk Management Basic
Systems Security & User Admin: Intermediate
Systems Security & Maintenance: Intermediate
Systems Security Policies & Procedure: Intermediate
Systems Security Testing & Auditing: B

$20/hr

12 MONTHS