Technical Consultant - Utilities

Overview

In this position, you will work closely with clients to establish solutions to make them successful, broaden the effect of GIS technology to their business, and help shape the evolution of the platform by identifying new implementation patterns. You will provide solutions and thought leadership while promoting the use of Esri technology to enable customer success and support its development and growth into new domains by working closely with industry experts throughout the company.

This team supports our Utilities clients. You will be part of a talented cross-functional team of dynamic and passionate consultants and project managers to deliver solutions that enable our customers to make a difference in communities around the world. You will be part of a delivery team that implements critical technologies that improve quality, reliability and accessibility to data and geospatial capabilities.

The Professional Services division is the consulting and implementation arm of Esri. We break ground in new markets, push the technology envelope and ultimately deliver transformational solutions to high profile clients worldwide. The Professional Services organization is comprised of nearly 1,000 talented business and technical professionals who strive every day to help our users be successful. 

Esri has a relocation assistance program for the Charlotte, NC - Arboretum area.

Responsibilities

• Be a thought leader. Advise customers regarding innovative solutions using Esri technology and content to help them make better decisions. Recommend relevant strategies, architectures, and solutions and work with customers to prepare implementation and migration strategies.


• Understand our customers and know their business. Understand how Esri’s technology can help businesses be more successful. Be familiar with key business processes in commercial organizations, including retail, banking and financial services, insurance, and manufacturing.


• Enable our customers to be successful. Work closely with customers to identify, design, and certify key GIS workflows for the ArcGIS platform. Provide configuration guidance and best practices to customers and understand how Esri’s technology enables the customer’s stated vision. Collaborate with customer IT organizations to align their technical objectives and business goals with Esri’s technology platform.


• Develop and grow business. Provide business development support toward technology and implementation patterns with new and existing customers.


• Collaborate with Esri’s practice managers and marketing and sales teams to develop new business and be part of actively shaping the future through your work using advanced Esri products and cutting-edge technology including ArcGIS Business Analyst, Insights for ArcGIS, real-time GIS, and advanced spatial analytics. 

Requirements

• 5+ years of experience designing, implementing, and/or administrating enterprise GIS solutions/systems that leverage the ArcGIS enterprise (desktop, server, and online)


• Ability to clearly communicate technical ideas, whether to other technical peers or non-technical project managers or customers


• Demonstrable ability to evaluate and translate a customer’s business goals, objectives, and strategies into technical plans and solutions


• Be self-motivated, a proactive problem solver, team-oriented, and creative


• Exceptional interpersonal, written/verbal communication, multi-tasking, and presentation skills


• Entrepreneurial attitude and willingness to learn - you must thrive in a dynamic cross-functional team environment


• US citizenship 


• Bachelor’s degree in geography, computer science, business administration, GIS, or a related field, depending on position level (master's preferred) 

Recommended Qualifications

• Knowledge of and experience with software engineering and/or robust application development principles and practices


• Experience with ArcGIS, location-based services, geo-enabled apps, spatial analytics, or similar geospatial technology


• Experience with current technology implementation patterns including service-oriented and cloud computing architecture 

#LI-JJ2

#LI-ONSITE