Position Summary: The Technical Product Manager position adds value to BAPI and the Product Management Team by leading assigned projects and providing technical expertise about the functions and application of our products in the field.
Leading projects will require interacting with all departments, at all levels within BAPI and will often require interacting with suppliers and customers. Even though this position does not have direct reports, it does require directing and leading team members from other departments.
Providing technical expertise will require personal knowledge of jobsite sensor installation practices and HVAC system commissioning practices.
This role will provide support that will grow our business, which requires exceptional people skills, technical aptitude, strong understanding of the HVAC industry, and thrives on new challenges.
Principle Responsibilities:
Lead and manage projects through BAPI’s Product Development Process
Support the Return Merchandise Authorization (RMA) to analyze failure data and component obsolescence – proactively identify methods for preventing future failures and to drive component end-of-life decisions.
Assist sales staff with technical expertise in resolving customer issues with our products.
Write and publish technical support documents for existing and new products.
Education Requirements (R/Required, P/Preferred):
(R) Bachelor’s Degree
(P) Master’s Degree
Training, Skills, Knowledge and Experience
Specific Training in this field (R/Required, P/Preferred):
(R) Minimum 5-10+ years of work experience in HVAC/R Sensor and Wireless related technologies (eg: BLE, Zigbee, IoT)
(R) 3 or more years’ experience working in/with electronics
(R) 3 or more years’ experience managing project with Microsoft Project, or similar PM Software
(R) Strong technical background and experience working with customers in Wireless products area
as well as HVAC/R Sensor technology
(R) Intermediate to expert computer skills required
(P) Android and iOS experience a plus
Experience/Knowledge in this field (R/Required, P/Preferred):
(P) Prefer experience working with Heating, Ventilation, Air Conditioning, & Refrigeration
General Experiences/Knowledge/Skills:
MAR2024
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