Technical Product Owner III

Why GMF Technology?

Innovation isn’t just a talking point at GM Financial, it’s how we operate. From generative AI and cloud-native technologies to peer-led learning and hackathons, our tech teams are building real solutions that make a difference. We’re committed to AI-powered transformation, using advanced machine learning and automation to help us reimagine customer interactions and modernize operations, positioning GM Financial as a leader in digital innovation within a dynamic industry. 
Join us and discover a workplace where your ideas matter, your development is prioritized, and you can truly make a global impact.

This position will be posted until filled.

Work Arrangement: Hybrid – 2 days onsite, 3 days remote per week

About the role:

If you're driven to get results and would like to collaborate within a fast-paced, value-focused team, then GM Financial may be the right place for you.   As a member of an Agile Scrum team, the Technical Product Owner is responsible for the success of the Technology Infrastructure by maximizing the output of the development team.  The TPO directs and coordinates the technical development and serves as a collaborative liaison between architecture, cloud engineering and Product Delivery teams by prioritizing and evaluating work. This individual will maintain the product/team backlog, leading backlog prioritization of initiatives, aligning experiences across channels and touch points to ensure the best business results.

In this role you will:

• Work with architects, cloud engineers and developers to define scope and requirements
• Act proactively to consistently deliver on commitments with little supervision
• Analyze and communicate requirements to provide innovative solutions and recommend system, product and process enhancements
• Identify, evaluate, and introduce new approaches/technology to use in product development
• Explore alternative ways to view and solve problems to achieve results beyond what is required
• Leverage innovation tools, creative processes, and diverse cross-functional experts to generate ideas
• Ask provocative questions to understand current practices and the customer's experience before moving to problem solving
• Seek to understand and experience the full array of stakeholders' (e.g., internal partners, suppliers, customers) behavior, needs, concerns, and desires to unlock new opportunities for innovation
• Work collaboratively with the Program/Product Managers to advise on the creation and partners to communicate product roadmap initiatives to the teams that result in great experiences for our customers
• Work with the Agile team to craft high quality customer-centric user stories that exceed customer expectations
• Responsible for leading the prioritization of the product backlog in partnership with product management
• Measure product performance using key information, processes and systems to ensure accountability for achieving business results

What makes you an ideal candidate?

• Must understand high level Cloud Technologies
• Thorough understanding of Vision/Roadmap creation, Portfolio/Program/Team Backlog creation, refinement and prioritization
• Proficient understanding of XML/JSON based APIs, Service Virtualization, Test Data Management, and Data Driven Decision making
• Working knowledge of the Agile/SAFe Lean enterprise concepts and best practices and how they are applied in the workplace
• Experience working within a matrix organization, collaborating with business stakeholders, user experience teams, project managers, product managers, developers and others
• Ability to effectively define Product roadmaps and identify requirements
• Ability to manage multiple projects simultaneously
• Proficient persuasive and negotiation skills

• Proficient presentation skills

   

Experience

• 4-6 years experience as a Product Owner/Manager on an Agile Scrum team required
• High School Diploma or equivalent required
• Bachelor’s Degree or additional equivalent work or military experience preferred
   

Licenses and Certifications

• Agile Certification (PSPO or CSP-PO or POPM/APM) required
• Advanced Agile Certification preferred

Additional Knowledge and Skills

• Working effectively within an AI enabled environment: 
• Ability to use AI tools (e.g., Microsoft Copilot) to support daily work
• Skills in evaluating AI outputs for accuracy, compliance, and bias
• Experience integrating AI into workflows to improve efficiency or insights
• Familiarity with AI assisted research, summarization, and content generation
• Understanding of responsible AI use, including ethics and data protection

What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.

Our Culture: Our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.

Compensation: Competitive salary and bonus eligibility.

Work Life Balance: Flexible hybrid work environment at least 2 days per week in office.