Technical Service Representative - Automotive Coatings

As a Technical Service Representative - Automotive Ecoat and Paint, you will represent PPG onsite in front of the Customer. Ensuring our Automotive Coatings customer satisfaction by providing outstanding customer service. Focus your concentration on Ecoat and Topcoat process checking that all parameters and specifications for paint process are under control. Be responsible for both the Plant and PPG goals. You will participate in Continuous improvement team and problem-resolution meetings with Plant Operations and Management.

Report to the Optima Solutions Site Manager at Toyota Indiana facilities.

Key Responsibilities

• Record daily inventory count at site, keep accurate recordings in the log sheets, estimate usages, foresee possible issues with inventory and expiration dates.

• Attend daily meetings with customers to provide feedback from data collected, and answer questions and provide recommendations as needed.

• Participate in meetings with internal PPG departments such as Technical, Commercial, Quality, Production, etc., to address projects, quality and/or technical issues, etc.

• Perform required tests for material and process systems, prepare technical reports and submit to Customer with conclusions and recommendations.

• Support the ongoing activities of onsite PPG customer team at automotive production facilities and communicate logically with initiative to understand customer concerns, collect data, take appropriate actions, and resolve problems.

• Provide resolution to customer inquiries, application process monitoring, mix-room supervisors, consignment inventory, material ordering, and hands-on support; followed by a written daily shift report.

• Use PPG digital tools (ETQ, SAM, Daily Dashboard as requested).

• Comply with all online and face to face training assignments.

• Support any special projects as needed.

Qualifications

• Highschool Diploma Required

• 3+ years field experience with various automotive industrial coating technologies including Ecoat, solvent/water base coat/clear coat systems.

• Experience with Ecoat/top coat OEM or TIER process, color evaluation, material adjustments.

• Continually work in a customer production environment, around automated equipment, and be able lift ~50 lbs. on a limited basis.

• Work well within a team environment to solve challenges.

#LI-Onsite

About us:

Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday – everyday.

PPG: WE PROTECT AND BEAUTIFY THE WORLD™

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @ PPG on Twitter.

The PPG Way

Every single day at PPG:

We partner with customers to create mutual value.

We are "One PPG" to the world.

We trust our people every day, in every way.

We make it happen.

We run it like we own it.

We do better today than yesterday – everyday.

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email [email protected].

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.

Benefits will be discussed with you by your recruiter during the hiring process.

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. 
 
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.