Technical Writer

About BCforward
BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers’ needs into a full service personnel solutions organization. BCforward’s headquarters are in Indianapolis, Indiana and also operates delivery centers in 17 locations in North America as well as Hyderabad, India and Puerto Rico. We are currently the largest consulting firm and largest MBE certified firm headquartered in Indiana. With 14+ years of uninterrupted growth, the addition of two brands (Stafforward and PMforward) and a team of more than 1400 resources our teams deliver services for multiple industries from both public and private sectors. BCforward’s team of dedicated staffing professionals has placed thousands of talented people over the past decade, with retention rates that are consistently higher than the industry average.

Responsibilities 
● Collaborate with product and content experts. 
● Work with engineers, support, and product management to document new features and product changes. 
● Write, publish and maintain high-quality reference and conceptual help content and user interface (UI) messaging. 
● Provide editing and support for creating external communications. 
● Manage multiple competing priorities in a fast-paced, constantly changing environment. 

Minimum requirements 
● BA/BS degree or 2 years minimum of practical experience. 
● Proficiency with HTML. 
● Experience reading and understanding source code written in Java, Python, C++, JavaScript, or Objective C. 
● Experience working with engineering and product management teams as part of the software development process. 
● Strong collaboration and project management skills. 
● High attention to detail. 

Preferred qualifications 
Experience developing content for: 
● API references 
● Developer guides 
● End-user documentation 
● Business processes.

Thanks ,

Asma Khan Suri

Must be able to pass a background and drug screen