Telecom Installer Apprentice

Health & Wellness: Medical, dental, vision, HSA with company match, dependent care FSA, life & disability coverage, voluntary plans, legal/ID protection, pet insurance, EAP

Financial: 401(k) with company match, annual bonus based on company performance, referral bonuses, discounts, phone allowance; field roles: travel pay, per diem, company-paid lodging, and company vehicle (if applicable)

Time Off & Flexibility: Flexible PTO for salaried roles; starting at 15 days (PTO with 2 floating holidays) for hourly roles; paid holidays, floating holidays, parental leave, bereavement leave, and hybrid/remote options

Career Growth: Tuition reimbursement, annual professional development grants, online learning resources, leadership programs, and internal growth opportunities 

Additional Benefits: Recognition programs, scholarships and educational stipends for children, company paid sabbaticals and company outings with access to local events.

Note: benefits eligibility may be based on employment status, tenure, location, or other factors

The Installer Apprentice is an entry-level role that provides on-the-job training and structured instruction (classroom, online, etc.) to develop foundational skills needed for telecommunications equipment installation in a Central Office environment. Under close supervision, the Installer Apprentice learns and performs installation, maintenance, and servicing of telecommunications equipment. 

Upon successful completion of the training phase, apprentices will advance to a Level I Installer role, gaining hands-on field experience while working alongside experienced mentors to handle increasingly complex tasks. 

Participants will receive:

• Paid training, including classroom instruction and hands-on practice in a simulated Central Office (CO) environment.
• On-the-job training under the direct supervision of an experienced Level IV Installer mentor.

Essential Duties and Responsibilities

• Understands and follows all Telamon established safety practices and procedures. 

• Properly use and maintain personal protective equipment (PPE).

• Perform cable installation, termination, labeling, and lacing, adhering to industry standards.

• Mount racks, frames, and shelves, ensuring all equipment is securely and correctly installed.

• Reads and stays current on installation documentation.

• Addition or removal of non-powered equipment/hardware.

• Maintains quality awareness and implements quality control processes.

• Conducts work assignments, communicates, dresses, and assists customers in a professional manner.

• Accurately inventory all job-related material.

Managerial Responsibility
 

• No Direct Reports.

Travel/Shift Requirements

• Must be available to travel as much as 50% - 75%
• Travel may require overnight stays away from home for 1-2 weeks at a time, including weekends. 
• Requires ability to work early morning shifts, occasional evening shifts and infrequent weekend work. 
• Must have reliable transportation and be able transport minor job-related tools to work locations. 

Physical Demands

• Ability to lift a minimum of 50 lbs and occasionally as much as 100lbs. 
• Ability to work on ladders and in confined spaces. 
• Work with and around electrical wires and ESD products in a safe manner. 
• Ability to work onsite in central offices, construction, or installation sites. 
• Requires fine motor skills and manual dexterity for gripping tools and assembling small components. 
• Ability to stoop, kneel, bend, squat, lift, crawl, push, and pull.

Skills and Abilities Required

• Completion of “Basic Installation” training course or equivalent on-the-job training.
• Successful completion of Safety, Business Code of Conduct, Quality Assurance, and Electrostatic Discharge (ESD) training.
• Good eye and hand coordination, manual dexterity, and precision to work well with a variety of hand tools.
• Demonstrates meticulous attention to detail by executing installations accurately and ensuring full compliance with industry standards.
• Aptitude and interest in technology with the ability to grasp and apply technical concepts.
• Basic knowledge of current network products.
• Proficiency operating computers, tablets, and MS Office software.
• Strong analytical and troubleshooting skills to identify and resolve technical issues.
• Ability to effectively communicate with team members, supervisors, and other departments.
• Track and record work hours on a timely basis using time-tracking software.
• Possess a valid driver’s license with an acceptable driving record and proof of insurance.

Education and Experience Required

• High School Diploma or Equivalency.