Telecom Technician

AMA*TechTel, the area's leading telecommunications company, is looking for a self-motivated individual to join our team as a Telecom Technician in Amarillo.

The Telecom Technician will install and maintain data and telephone services for our customers.

Job Responsibilities

• Install AMA TechTel's voice and data services


• Troubleshoot VoIP, IP telephony, call routing, voicemail, and phone set issues at customer locations


• Configure local networks for VLANs, DHCP, NAT, firewall rules, and Quality of Service (QoS) for voice prioritization


• Train end-users on phone system features


• Work and resolve active service tickets


• Assist other departments when needed


• Participate in after hours on-call rotation


• Maintain accurate service records


• Manage and track company equipment

Required Skills

• Basic wiring knowledge (568A/B, cross over cable, multi pair, T1, RJ45 Patch panel, 66 block,and 110 panel terminating)


• Strong understanding of IP telephony protocols, LAN/WAN connectivity, and low-voltage infrastructure


• Familiarity with diagnostic tools, punch-down tools, and tone generators


• Solid understanding of TCP/IP, UDP, routing/switching, subnets, and diagnostic tools like ping or traceroute


• Run, pull, splice, and terminate low-voltage category cables, fiber optics, or legacy POTS lines


• Ability to work independently and manage and maintain company vehicles


• Ability to climb ladders up to 12 ft., work in tight spaces or at heights, and lift equipment weighing up to 50–75 lbs.

Required experience

• Minimum of 3 years' Installation or networking experience.


• Phone system administration a plus.

Benefits

• We offer a compensation plan including excellent benefits with 401K, health insurance, and a competitive starting salary.