TEMP Claims Administrator

Starkey is a world leader in the manufacturing and distribution of advanced hearing technologies. We are in the business of connecting people and changing lives. Our teams come to work each day focused on ensuring people everywhere have the products and services they need to hear better and live better. Founded in 1967 by Bill Austin, Starkey is known for our cutting-edge hearing health innovations, industry-leading research and development, and not being afraid to push the edge of what’s possible. We are headquartered in Eden Prairie, Minnesota, have over 5,000 employees in 29 facilities across the globe, and do business in more than 100 markets worldwide.

Watch this video to see more of what sets Starkey apart.

https://youtu.be/9cUYwTlCepg?si=wkovx8_R_iINfrc6

Job Details Description

We are looking for a hard-working, detail-oriented Claims Specialist that will be responsible for supporting Start Hearing operations, systems, and financial objectives. You will support back-end verification and submission of insurance claims ensuring accuracy, completeness, and contractual compliance. This position is essential in providing information to and resolving coverage and claims issues with third-party payers, patients, hearing aid providers, and other internal/external customers. 

Hearing is key to our health and happiness. Starkey is much more than the hearing aids we produce. We are in the business of connecting people and changing lives. We believe being able to hear the world and the people around us is as essential to the human experience as breathing. Many recent advances are already being recognized as disruptive technologies that have positioned Starkey hearing aids as the industry’s first devices that go beyond providing just audiological amplification. Our hearing aids now incorporate Artificial Intelligence, embedded activity sensors, language translation and transcription services, as well as an always-on personal voice assistant.

Requirements:

• High School diploma or equivalent required




• Bachelor’s Degree preferred, or 4 years’ experience in lieu of degree




• 2-5 years of experience working with medical insurance billing or claims processing strongly preferred


• Knowledge of:




• The health insurance industry, health plans, medical billing / claims billing


• Waystar


• MS Office applications

Our claims specialist will:

• Ensure order validity and benefit coverages are compliant with pricing and contracts language


• Review claims and verify accurate and current per CPT codes, and pricing according to contract specifications


• Ensure collections and payment processes are completed and timely


• Research and resolve payer rejects, coverages, disputes, denials, and past due balances by interacting with network contracts, third party administrators, hearing providers and patients


• Establish and maintain a close working relationship with providers, patients, contracts, and other integral departments in the SHT organization


• Proactively identify and resolve issues impacting quality, efficiency, and timeliness – Process improvements within workflows on full claims processes

Additional details:

• The Claims Specialist establishes customer billing satisfaction and ensures prompt reimbursement on accounts receivable. We expect the highest level of service that our customers deserve. You are responsible for upholding the values and culture of the department through positivity and teamwork. You will be expected to adhere to company policies and procedures to accomplish Starkey’s mission of serving our customers better than anyone else and making it easy to do business with us

Salary and Other Compensation:

The target pay range for this position is between $20.36- $25.24 per hour.  Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

This position is eligible for a bonus based upon performance results. There is no guarantee of payout.