Tennis Tournaments Coordinator

POSITION SUMMARY

Promote a fun and relaxing atmosphere for guests in all recreational activities and areas by expressing an upbeat and enthusiastic attitude. Register and schedule guests for activities by recording information using the appropriate method. Encourage and recruit guests to participate in recreation activities. Provide information to guests about available recreation facilities and activities. Provide assistance to injured guests until the arrival of emergency medical services. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Suggest additional merchandise/items when selling items to guests. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Conduct inventory of supplies and equipment and inform supervisor/manager of low supply items.

Report accidents, injuries, and unsafe work conditions to supervisor/manager. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: No supervisory experience.

REQUIRED QUALIFICATIONS

License or Certification: CPR Certification

First Aid Certification

Recreation Equipment

Any certification or training required by local and state agencies.