Terminal Utility Person

The Massachusetts Port Authority is Going Above and Beyond™ for your career.  We are a dynamic organization that connects people and businesses to the global community by air, land, and sea. Our employees are essential in moving planes, cargo, and cruise ships safely, efficiently, and sustainably. We are an economic engine, managing real estate assets where people live, work, and play.  Together, the properties we own and operate generate $20 billion for the region’s economy. 

Massport’s Worcester Regional Airport (ORH) connects central Massachusetts and surrounding regions to the world, fostering economic growth and ensuring that each passenger feels welcomed and valued through our core commitment to exceptional customer service. Collaborating with our stakeholders, we stimulate tourism, commerce, and job opportunities, engaging with local businesses, educational institutions, and community organizations. We prioritize sustainability and aim to minimize our ecological footprint, reduce emissions, and uphold safety, security, and operational excellence for our employees, passengers, and the communities we serve.

ABOUT YOU

As a Terminal Utility Person (Bargaining Unit, Local No. 25), you are a dependable and service-oriented professional who remains vigilant, adaptable, and composed in a dynamic environment. You demonstrate strong situational awareness, sound judgment, attention to detail, and a commitment to safety, security, and customer service while effectively collaborating with colleagues, public safety partners, and stakeholders to support seamless airport operations.

*Please note that this is a part-time position.

What you will do:

• Support airport safety and security by monitoring controlled access areas and maintaining awareness of activities that impact operational integrity.
• Perform facility and grounds maintenance activities to help ensure clean, safe, and well-maintained airport environments year-round.
• Respond to emergencies, changing operational needs, and maintenance issues with professionalism, adaptability, and sound judgment.
• Provide exceptional customer service while collaborating effectively with supervisors, public safety agencies, regulatory partners, and other stakeholders.
   

What you offer:

• Ability to read and demonstrate basic oral, written, mathematical and manual skills. Ability to communicate in standard English.
• Valid and current driver's license unrestricted except for corrective lenses required.
• Previous customer service, safety, and security experience preferred.

*Click here for detailed job description
 

WHAT WE OFFER

Collaboration with colleagues at all levels of leadership from all different disciplines, from Aviation to Maritime and beyond. Every day is different at Massport and the breadth of our impact on the Massachusetts region through our facilities provides many opportunities for our employees to grow, learn, and explore the many areas of our business.  Our business is all about connecting.  We support and take pride in the employees that make those connections possible each and every day. 

• Work/life balance
• A supportive and inclusive culture
• Opportunities for growth
• Providing safe, healthy, and secure work environment
• Supporting the people and businesses of New England
• Achieving results and having positive impact
• Being good neighbors in the communities we serve
• Protecting the environment
   

*Click here for information on our comprehensive compensation and benefits package.