Territory Manager – Infection Prevention & Biosurgery
In Surgery, our Client's products empower providers to reduce the incidence of surgical complications, improve patients' experiences, and lower the total cost of surgical care.
Our Client's Interventional Surgery Division offers a broad range of infection prevention and biosurgery products, including wound irrigation systems, absorbable hemostats, and air leak sealants.
As the Territory Manager (TM), you will manage a territory base and expand sales using a balanced selling approach that involves a focus on key differentiating products, programs, and services within the infection prevention and biosurgery space. The TM is responsible for attaining sales goals established within the designated territory budget, growing sales of current accounts, and establishing new accounts.
The Territory Manager will be responsible for supporting the Company's infection prevention and biosurgery products with physicians, clinicians, materials management, and other key decision makers.
- Presents, educates, and provides in-services on the proper use of the Company's products to surgeons, OR staff, and other individuals.
- Provides on-site technical support during procedures to ensure proper product use. Trains and educates physicians and hospital staff, ensuring surgeons and staff have the most current product information available. Ensures effective utilization of the products by all trained surgeons within the territory.
- Maintains detailed knowledge and capabilities of the Company's products, channels, and methods of distribution.
- Responsible for meeting territory sales and profitability goals.
- Responsible for developing new prospects and establishing new customers.
- Informs customers of new and current products, backorders, general order status, current pricing structure, policy changes, and forecasts for new needs.
- Achieves prompt, mutually satisfactory solutions to customers' complaints.
- Attends customer meetings and tradeshows with post-convention feedback.
- Informs management of significant market changes, competitive activity, customers' credit status, and needed policy changes. Should be thoroughly knowledgeable of competitive distribution, discounts, local terms, and strategy, including strengths and weaknesses.
- Proper use of productive selling time; i.e., calls in late afternoon with a minimum of three O.R.s per day and four surgeon contacts per day. Doctors not available at the hospital will be contacted in their office.
- Acquires extensive knowledge of prices, discounts, availability of each product, and competition according to quality and quantity.
- Must have all basic product knowledge and acquire knowledge of all new products added to the line, applying this knowledge to conduct in-service education at all hospitals.
- Continually increases knowledge of trends (business, technological, sociological), sales skills, promotion techniques, new product information, and sales forecasting.
- Manages relationships with the District Manager, fellow Territory Managers, and customers.
- Plans sales calls on a continuous basis and organizes time for effective territory coverage. A daily written plan is to be used.
- Uses to best advantage nurse lectures, journal club meetings, local seminars, resident lectures, hospital displays, and evaluation committee product presentations.
Education and Experience Requirements:
- Bachelor's degree required.
- Minimum of 2–3 years of relevant sales experience required.
- Operating room sales/medical device experience preferred.
- Documentation of successful sales performance required.
- Ability to work in an operating room environment required.
- Strong interpersonal, oral, communication, organizational, and planning skills.
- Proven ability to build positive relationships with internal customers (sales training, marketing, national accounts, customer service, contracts, field sales team) and external customers (KOLs, surgeons, physicians, nurses, sourcing).
- Detailed understanding of the needs/analysis approach to sales.
- Understands contract administration and group purchasing.
- Must live within assigned region.
- Travel: approximately 25% of work time, including overnight.
- Must possess and maintain a valid state-issued driver's license with 3 years of consecutive driving history and meet the Company's auto safety standards.
Additional Desirable Qualifications:
- Procedure knowledge adequate to convincingly illustrate product benefits.
- Basic anatomy knowledge — ability to discuss products in relation to the human body.
Compensation: Competitive base salary, full benefits
Why Join Us? This is an opportunity to join a leading medical technology company where your opinions and contributions are valued, and you're encouraged to bring your authentic self to work. It's a culture built on accountability, continuous learning, and doing what's right — with the chance to make a meaningful impact on the future of health.