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Therapy Call Center Representative

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Number of Applicants

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Job Description - Therapy Call Center Representative

Primary Responsibilities/Requirements:



  • Place outgoing calls to patients to set up physical therapy appointments

  • Answer all incoming phone calls to the call center

  • Ability to communicate professionally, both oral and written for clear, legible messages

  • Pleasant, friendly demeanor with the ability to communicate effectively with patients and all incoming/outcoming callers

  • Schedule appointments for all physical therapy clinics at TOC

  • Highly motivated with the ability to work under pressure

  • Positive, teamwork attitude

  • Assist with any other task assigned

  • This position will require you to spend extensive amounts of time on the phone with patient

  • Strong customer service skills and problem solving

  • Knowledge of data entry and excel a plus


Must also possess:



  • Ability to work under pressure and meet deadlines

  • Outstanding organizational, verbal and writing skills

  • Independent and highly motivated

  • Initiative and self-discipline

  • Proven positive, "teamwork" attitude in work history


Physical Demands:



  • Must be able to use arms, hands, and fingers skillfully

  • Constant sitting for long periods of time

  • Must be agile and able to work efficiently in space limited areas

  • Consistently work at a productive pace

  • Must readily adapt to frequent treatment schedule changes


 


To apply please visit: https://www.visittoc.com/about-us/careers/

Original job Therapy Call Center Representative posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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