The Merch Lead is responsible for driving total store results as a member of the store leadership team with specific ownership for visual and merchandising. This role is responsible for the execution of merchandising and visual programs to include floor moves, floor sets and directing associates. This role reinforces AEO values and is focused on delivering a positive employee and customer experience.
POSITION TITLE: Merch Lead
REPORTS TO: Senior Manager, Store Design & Store Leader
SUPERVISES: N/A
RESPONSIBILITIES:
Own results, success, and opportunities in Area of Responsibility to drive results with the intention of furthering Todd Snyder as a premier destination for menswear
Demonstrate leadership qualities by coaching team members as it relates to visual presentation to positively impact sales and meet department goals
Ensures execution of all floor sets, floor moves, and visual presentations per company guidelines and directives
Maintains sales floor presentation throughout the day and to ensure it is presented per company guidelines
Completes floor sets and visual merchandising activities to company guidelines and standards
Follow and complete assigned merchandising instructions and plans.
Plan, implement, communicate and train coworkers to properly execute dressing of mannequins, forms, signage, accent lighting, fixturing standards and visual directives
Manage, maintain, and organize visual storage area all for visual items
Assist on sales floor as needed, modeling brand customer service behaviors and standards
Provides feedback on improvement opportunities and obstacles impacting sales results
Communicates all employee accidents/injuries to store leadership team immediately
Observe and monitor for loss prevention and advise management of any unusual internal or external activity, supports store strategy to reduce shrink
Understands and adheres to all company policy and procedures. Communicate any policy violation to the leadership team in a timely manner
Ensure that associates assigned to the sales floor and fitting rooms follow all policies and procedures including established safety procedures
Coordinate scheduled breaks to maximize productivity and comply with company and legal requirements
Partners with store leadership team and cross-functional partners to identify visual/merchandising staffing and supply needs
Perform other duties as assigned and necessitated by the business
QUALIFICATIONS:
Minimum high school education or equivalent is desired, but not required
Prior experience as Merch Lead or owning visual function within store, experience in a flagship or high-visibility location a plus
Past leadership experience preferred
Strong verbal and written communication and business acumen
Demonstrated collaborative skills and ability to work well within a team
Demonstrated excellent time management, organization skills and attention to detail
Ability to take feedback and take action when appropriate
Ability to work in a high ambiguity, fast-paced environment
Available to work a flexible schedule to include evenings and weekends
Able to stand and move about for extended periods of time with only short rest breaks; reach, bend, stoop, etc. to handle products
Ability to move up to 50 lbs occasionally and 25 lbs regularly and climb 8’ to 10’ ladders to retrieve and/or stock merchandise as needed
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