Tournament Floorperson (Bell Gardens, CA)

Parkwest Casino is looking for an enthusiastic and motivated Tournament Floorpersons. 

Qualified individuals for Tournament Floorperson provides seating and service to customers in the Tournament section. Will be supervising dealer performance, protects integrity of the games, and maintains a comfortable, friendly environment by performing the additional duties below.  This position is the perfect opportunity for a confident experienced individual with a great understanding of casino floor operations. 

• Generally responsible for starting tournament tables.
• Authorized to assign service personnel with the section.
• Greets customer in a friendly manner.
• Explains seating policy and provides brief instructions to customers as needed.
• Coordinates with Dealer Coordinator to start new tables.
• Consolidates tables as tables break down.
• Puts new decks of cards into tables and changes setups.
• Handles customer complaints and disputes in a tactful, cooperative manner.
• Responsible for knowing all Tournament Director's Association and Parkwest Bicycle Casino House Rules.
• Monitors player conduct. Takes appropriate action when necessary to ensure that players do not disrupt games or harass other players or the Dealer.
• Writes customer incident reports and notes team member misconduct.
• Reports any irregularities or suspicious activity concerning the integrity of the game to the Poker Lead Floor.
• Contributes to daily reports and control sheets.
• Other job-related duties as assigned.

• High School Diploma or General Equivalency Diploma (GED) required.
• At least one (1) year experience as a Dealer and Assistant Floorperson.
• Previous supervisory experience preferred.
• Open availability to work any shift; Day, Swing or Graveyard, weekends and holidays.
• MUST BE 21 YEARS OLD!!!
• Must provide evidence of employment eligibility in the U.S.
• Must be able to pass a mandatory drug test, criminal background and credit check.

Physical and mental requirements

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.  Reasonable accommodations that do not present an undue hardship will be made to enable individuals with disabilities to perform the essential functions.

• Required to stand and walk short distances upwards of two or three hours at a time.
• Regularly required to see, talk and hear.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception.
• Must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

Work environment

The work environment described here is representative of what a team member will encounter while performing the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Team members may be exposed to smoking by customers in areas where smoking is permitted.
• The noise level in the work environment is usually moderate.