Trade Lane Specialist

Nippon Express Company, Ltd. (“NX”) was founded in 1872 in Japan and is headquartered in Tokyo.  NX employs approximately 72,000 employees at 733 locations, in 47 countries and 314 cities around the world. 

Nippon Express U.S.A., Inc. (“NEU”) was incorporated in New York in 1962 as a fully owned subsidiary of NX.  NEU provides logistics solutions and comprehensive transportation services through its international freight forwarding and logistics network, including specialized handling of: air, land, sea and express packages; all types and sizes of cargo; personal effects and household goods; fragile and perishable freight; and livestock.  NEU also provides related services, such as warehousing, distribution and customs brokerage and clearance. NEU operates at 55 locations in 27 states within the U.S., with approximately 1300 employees.  NEU has enjoyed tremendous growth and success as one of the top five international freight forwarders in the world. We connect people with products worldwide.

Position Overview

The Trade Lane Development Specialist plays a critical role in driving growth and operational excellence across our Latin American (LATAM) markets. You will serve as the strategic bridge between market intelligence and execution, utilizing data-driven insights to identify emerging trends and opportunities. Your primary focus will be to optimize our competitive positioning through agile pricing strategies and robust KPI analysis, ensuring our agent network is equipped to win

Salary: $60,000 - $70,000 

This salary range is a good faith estimate of the expected salary range for this position, based on various factors including qualifications, experience and training, operational and business needs, and other considerations permitted by law.  At NEU, it is not typical for an individual to be hired at or near the top of the role's pay range.

Essential Duties:

• Identify Opportunities: Conduct comprehensive market analysis to pinpoint high-potential growth areas within the LATAM region.

• Trend Visibility: Monitor and report on regional logistics trends, economic shifts, and competitor movements to provide leadership with actionable visibility.

• Trade Lane Support: Actively contribute to developing strategic trade lane initiatives, aligning regional activities with global business objectives.

• Pricing Execution: Manage and execute pricing requests for our LATAM agent network, ensuring accuracy and alignment with market levels.

• Agility & Response: Streamline internal processes to improve quote turnaround times, directly impacting our ability to capture market share.

• Hit Ratio Optimization: Analyze won/lost business data to refine pricing strategies and improve the overall "hit ratio" (conversion rate) for the region.

• KPI Analysis: Monitor and analyze key performance indicators (KPIs) related to trade lane volume, profitability, and agent engagement.

• Performance Reporting: Develop regular dashboards and reports to visualize lane health and progress against development targets.

• Manage compliance on Latin America Customs Regulations and notify all Nippon Express USA branches and other Nippon Express Group to minimize financial and operational risks

• Maintain the Express Net NEAMR Business Unit Resource Library 365 for Latin America section to keep all Nippon Express employees in the world updated on the latest information on rules and regulations in Latin America and the agents contact list.

Minimum Requirements, Education, and Experience:

• B.A/B.S degree or equivalent work experience

• Experience: Proven experience in freight forwarding, trade lane management, or logistics pricing.

• Analytical Skills: Strong ability to interpret complex data sets and translate them into strategic market insights.

• Communication: Professional fluency in English and Spanish (Portuguese is a significant plus) to effectively collaborate with a diverse agent network.

• Technical Proficiency: Advanced skills in Excel/Data Visualization tools and experience with CRM or Freight Management Systems (FMS)

• Data Analysis & Augmentation: "Proficiency in using AI-powered data tools or Advanced Data Analysis modules to interpret shipping volumes, identify pricing outliers, and forecast market shifts."

Organization Relationships:

Reports To: Management (Manager or above)

Work Environment:

(With or without accommodations) This position is predominantly sedentary office work involving sitting, typing, filing, and phone conversation.

This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities and working conditions of the position. While it is intended to reflect the position activities and requirements accurately, management reserves the right to modify, add or remove duties and assign other duties as necessary.

Nippon Express offers a generous Employee Benefits Package including:

• Medical, Dental, and Vision beginning the 1^st of the month after 30 days.

• 401k with a company match

• Flexible Spending Accounts, HSA, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Auto and Home policies, Commuter Benefits, and much more.

• Generous Vacation and Sick time.

Nippon Express USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.