Training Coordinator - West Side

• 8-hour shift, scheduled for 40-hours per week

• Flexible schedule; availability for store operating hours with potential for occasional evening and/or weekend assistance

• Conduct dynamic onboarding and training sessions for new and existing employees, introducing them to Goodwill’s mission, values, and operational standards.
• Develop and deliver job-specific training on retail operations, safety, and customer service using a variety of methods (hands-on, classroom, e-learning, mentoring).
• Monitor trainee progress and provide feedback, coaching, and additional support to ensure job readiness and performance excellence.
• Collaborate with management and HR to evaluate and enhance training programs, ensuring alignment with organizational goals and compliance standards.
• Maintain detailed training records, attendance logs, and evaluation documentation to track employee development and performance outcomes.

• 1–3 years of experience in training, retail, customer service, or leadership roles; nonprofit experience preferred.
• High school diploma or equivalent required.
• Strong communication, presentation, and coaching skills with the ability to engage and motivate diverse learners.
• Proficiency in Microsoft Office and/or learning management systems (LMS).
• Excellent organization and time management skills to coordinate multiple training initiatives.
• Commitment to Goodwill’s mission, values, and professional standards of reliability and teamwork.
• Internal applicants are encouraged to apply. To be considered, internal candidates must be in good standing, with no active disciplinary coaching from the last 30 days and a proven record of strong attendance.
• Must pass pre-employment background check and drug/alcohol screening.
• Valid driver's license and auto insurance policy.

-Evansville Goodwill Industries, Inc. and Goodwill Educates, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

-This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.