Training Specialist

Reports to: Technical Services   Director

Department: Technical Services

Classification: Non-Exempt

Division: Midland

JOB SUMMARY:

A Training Specialist is responsible for providing training and instruction to internal staff and customers on the proper procedures and techniques of HDPE fusion, squeeze-off, and other technical subjects. This role involves, updating, and conducting training programs, as well as assisting field operations when needed. The ideal candidate should possess strong communication skills, and a passion for delivering high-quality training and technical assistance. 

ESSENTIAL FUNCTIONS:

1. Conduct training classes to diverse groups of participants, ranging from beginners to experienced professionals. 

2. Deliver engaging and interactive training using various teaching methods. 

3. Update training materials, including presentations, manuals, guides, and tests.

4. Collaborate with subject matter experts to ensure accuracy and relevance of training content.

5. Collaborate with sales team, customers, and supervisor to tailor training programs according to specific needs and requirements.

6. Administer tests and operator evaluations to gauge participants comprehension.

7. Provide constructive feedback to participants.

8. Prioritize safety during training classes, especially during hands-on portion of class. 

9. Maintain accurate records of training, attendance, tests, evaluations, and certification cards.

10. Ensure equipment used during training is properly maintained, calibrated and in good condition.

11. Keep work area, company vehicles, and equipment clean.

12. Operate company vehicles and equipment, such as pickup trucks and forklifts.

13. Mobilization support, as needed, of company equipment.

14. Assist and support field operations as needed.

15. Ability to perform fusions on HDPE pipe and fittings per industry standards.

16. Ability to operate a fusion data recording device.

17. Other related duties as assigned by supervisor.

QUALIFICATIONS AND REQUIREMENTS:

1. Must be 18 years of age or older.
2. Must provide a valid driver’s license.
3. Ability to pass safety and fusion training courses and maintain certifications.
4. Must be able to legally work and reside in the United States.
5. Must pass background and drug screening.
6. Bilingual in English and Spanish preferred
7. Ability to read and follow technical instructions.
8. Knowledge of software including Microsoft Word, PowerPoint, Outlook and technology such as phone      applications.
9. Generally, 0 to 2 years of technical or related experience.
10. Professional image, attitude, and ability to work well with others.
11. Must complete all McElroy Operator Qualifications within 6 months of employment. 
12. Must possess or be pursuing McElroy Certified Instructor certification.
13. Must be factory certified in electrofusion within 6 months of employment. 

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

1. Office/shop environment with commuting to other Milford branches when needed.
2. Travel to various customer offices/jobsites throughout the U.S.
3. Speaking, publicly.

4. Ability to sit and/or stand for extended periods of time, up to 10 hours daily.

5. Ability to work safely outdoors in extreme (hot/cold) weather conditions. 

1. Ability to walk safely in uneven, slippery, and muddy conditions.
2. Must be able to wear required PPE as assigned by Milford HSE.
3. Occasional travel to job sites that could require overnight stays.

9. May at times be exposed to dangerous and/or toxic substances and must take necessary precautions to protect eyes, nose and skin from irritation and infection.

10. Must be able to climb onto raised trucks, trailers, or platforms, and into below grade excavations.

11. Will be subject to other physical activities required to include, stooping, climbing, bending, crouching, kneeling, walking, reaching with arms, push/pull 50 pounds, and lift 50 pounds on a regular basis. Reasonable accommodation will be made to enable people with disabilities to perform the essential functions of the job.

SCHEDULE: 7AM TO 5PM, Monday through Friday with the ability to work overtime and weekends when required by customer schedule or Technical Services Director. Must also be available to work rotating on-call schedule. 

DISCLAIMER: This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. This position will be required to comply with Milford’s Drug Testing Policy and Background Check Requirements. Milford is an Equal Opportunity Employer.