Transactions Specialist IV

• Process, clear, and service transactions, adhering to established procedures and ensuring high-quality standards, including the extraction and verification of checks and remittances. 
• Utilize knowledge of artificial intelligence and automation technologies to optimize transaction processes and enhance customer experience.
• Assist in resolving non-routine transactional issues by leveraging advanced knowledge of policies and procedures, and interfacing with other departments to research and resolve inquiries. 
• Contribute to team development by providing coaching and mentoring to junior roles, fostering a collaborative and inclusive environment.
• Maintain up-to-date knowledge of market products, industry practices, and regulations to ensure smooth operation of transaction management.

• Baseline knowledge or equivalent expertise in transaction management, with a focus on processing, clearing, servicing, and settling transactions.
• Demonstrated ability to apply artificial intelligence and automation technologies in a transactional environment.
• Strong communication skills and experience in conflict management as well as coaching and mentoring, with a focus on developing junior roles within a team.
• Developing proficiency in understanding and navigating market products, industry practices, and regulations.
• Demonstrated ability to handle non-routine transactional issues, leveraging policies and procedures to devise solutions.
• High school diploma or GED required.
• Physical requirements: sitting up to 95% of the time, standing up to 10% of the time, lifting up to 5% of the time and up to 50 pounds, walking up to 10% of the time.

Employment is contingent upon the candidate’s ability to meet all requirements for government security and Public Trust clearance. Following hire, failure to maintain this clearance may result in termination of employment.
 

Work Schedule: Monday - Friday / 7:00 am - 3:30 pm

A Government Security Clearance, including Public Trust clearance, will be required for this position. As a condition of employment, the selected candidate must successfully complete a comprehensive background screening to obtain the necessary clearance. This process includes, but is not limited to:

• Fingerprints
• Credit check
• Proof of U.S. Citizenship, Acceptable documents may include a U.S. passport, certificate of naturalization, or original/certified birth certificate.
• Verification of employment history
• Educational background
• Criminal record check
• Tax filing history (possibly)
• References
• Information on relatives including citizenship  
• 7 Year Travel History
• 7 Year Residence History
• Government interview completion and favorable background investigation.
• Other relevant verifications as mandated by federal requirements