Transition Manager (Service Introduction - Technical) Full-time & contract

Role:  Transition Manager (Service Introduction - Technical)

Salary : no constraint for the right candidate.

Location: Alpharetta,GA

Full time or contract opportunity available.

Knowledge and Skills Requirements:

•             Excellent interpersonal, communication, and organizational skills

•             Very good understanding of the customer strategy, services and business processes

•             Ability to work and team effectively with IT Services groups and other management personnel including on a global, virtual basis

•             Knowledge of service transition methodology, tools and templates

•             Track record of customer focus, based on openness, trust, and delivering on promises

•             Experience across packaged and bespoke systems and infrastructure, ideally on an international basis

•             IT background with experience across different project phases

•             Excellent written and verbal communication skills – must be able to communicate fluently in English both verbally and in writing

•             Demonstrates commitment to IT methodologies, processes and standards for transition planning and support