Transportation Dispatcher (226 Days)

Education
Required/Preferred Education Level Field of Study/Concentration
Required High School Diploma or GED
Preferred Bachelor’s Degree from an accredited university

Licenses/Certifications
Required/Preferred License/Certification (use text field to specify)

Other Licenses/Certifications
Required- Valid Texas Commercial
Driver’s License (Class A or B) with Passenger (P) and School (S) endorsements
Experience Required/Preferred Experience Ranges Type of Experience Additional Details
Required- Entry Level Direct One (1) of experience - as a dispatcher in a transportation or related field required
Preferred- 2+ Three (3) years 

• Ensures routes/trips are covered/assigned based on the trip bidding process.
• Monitor field trips in the system and conduct trip bidding
• Dispatches transportation vehicles for trips and other special events.
• Responsible for the distribution of keys and radios.
• Answer phone and two-way radio calls; respond to routine requests or emergency situations.

• Communicates with outside organizations, local police and others as appropriate; receive requests, questions, concerns and suggestions and provide routine information and assistance or route to appropriate personnel.
• Maintain current knowledge of routes and school locations to assure timely services and accurate information.
• Reviews bus routes and/or trips for efficiency and effectiveness and communicates with management of recommendations.
• Ensures and verifies all clock times and payroll for drivers and monitors are accurate and reports are completed for assigned drivers of trips.
• Collect bus maintenance request forms from drivers.
• Assists in the distribution and collection of route/bid or trip sheets; ensures student counts are completed.
• Reviews and understands the transportation guidelines and procedures to ensure consistency in decisions and actions.
• Demonstrates success in resolving conflict consistently and appropriately.
• Foster good relations with campuses, teachers and parents.
• Present oneself as a role model for employees with regards to proper attire, grooming standards and positive attitude.
• Must also be able to write correspondence and effectively present information.
• Analyze problems and offer multiple solutions as needed.
• Maintain and provide required reports to the transportation administration team