Transportation Driver

Transportation Driver / Medical Records Coordinator

Help residents get where they need to go while helping ensure their medical information is accurate, organized, and secure.

We are seeking a dependable, compassionate, organized, and safety-focused Transportation Driver / Medical Records Coordinator to join our skilled nursing team.

This unique dual role is ideal for someone who enjoys working directly with residents while also having strong organizational and administrative skills. You will play an important part in the resident experience by providing safe and comfortable transportation to medical appointments and community destinations, while also supporting the facility through the accurate organization, maintenance, and coordination of resident medical records.

You’ll work closely with nursing leadership, clinical staff, hospitals, physician offices, and other healthcare providers to help ensure residents receive coordinated, timely, and compassionate care.

Employee Benefits Package

We value our team members and offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance:

• Comprehensive Health, Dental & Vision Insurance


• $100–$150 Monthly Company HSA Contribution to help offset employee-only medical insurance costs


• Daily Pay Option through Tapcheck


• BenefitHub Employee Discounts


• 401(k) Retirement Plan


• Employer-Paid Life Insurance, 1x annual salary, up to $100,000


• Paid Time Off & Flexibility


• Personal Day Benefit


• Pet Insurance


• One-to-One Health TextCare, providing 24/7 access to healthcare providers by text for primary care and urgent care needs at no cost to employees


• Voluntary Life & Accidental Death & Dismemberment (AD&D)


• Critical Illness Insurance


• Hospital Indemnity Insurance


• Accident Insurance


• Short-Term & Long-Term Disability


• Employee Assistance Program (EAP)


• Tuition Reimbursement Program

What You’ll Do

Transportation & Resident Support

• Coordinate and transport residents safely to and from medical appointments, outpatient programs, hospitals, and community facilities.


• Develop and follow a daily transportation schedule based on resident needs and appointment priorities.


• Coordinate the transportation of new admissions and returning residents from hospitals and other healthcare facilities.


• Communicate professionally with hospitals, physician offices, clinics, and outside providers regarding appointment and transportation needs.


• Observe residents during transportation and promptly report any changes in condition or concerns to nursing staff.


• Assist residents with safe transfers, mobility, and positioning as directed by the clinical team.


• Ensure residents have necessary belongings, paperwork, and information prior to leaving for appointments.


• Notify nursing leadership of appointment changes, delays, cancellations, or transportation concerns.


• Provide hydration and help ensure resident comfort throughout transportation.


• Maintain the facility vehicle in a clean, safe, and professional condition.


• Complete required vehicle inspections and promptly report maintenance or safety concerns.


• Protect resident belongings and maintain professionalism and confidentiality at all times.

Medical Records Coordination

• Maintain resident medical records in an accurate, organized, complete, and confidential manner.


• Assist with filing, scanning, uploading, indexing, and organizing resident clinical documentation.


• Review medical records for missing, incomplete, or improperly filed documentation and follow up with the appropriate department or team member.


• Assist with maintaining both electronic and paper medical records according to facility policies and procedures.


• Process authorized requests for medical records and ensure information is released only to appropriate individuals or organizations.


• Assist with obtaining hospital records, physician documentation, laboratory results, diagnostic reports, and other clinical information as needed.


• Prepare and organize necessary medical documentation for resident appointments and outside consultations.


• Ensure documentation received following resident appointments is routed to the appropriate nursing or clinical team member.


• Assist with organizing records for new admissions, hospital returns, transfers, and discharges.


• Support nursing leadership with medical record audits and documentation follow-up.


• Track outstanding records and communicate with outside providers to obtain needed documentation.


• Maintain resident confidentiality and safeguard protected health information in accordance with facility policies and applicable privacy requirements.


• Work collaboratively with Nursing, Admissions, Social Services, Therapy, and other departments to support accurate and timely resident documentation.


• Complete other medical records, transportation, and administrative duties as assigned.

What We’re Looking For

• Certified Nurse Aide (CNA) in good standing, required


• Successful completion of a State-Approved Nurse Aide Training Program


• Valid driver’s license in good standing


• Current BLS/CPR certification, required


• Previous experience in a skilled nursing, long-term care, healthcare, or medical records setting preferred


• Strong organizational skills and attention to detail


• Basic computer skills and ability to work with electronic health records or other healthcare documentation systems


• Ability to manage multiple priorities, schedules, and deadlines


• Strong written and verbal communication skills


• Ability to maintain confidentiality and handle sensitive resident information appropriately


• Compassionate, dependable, and patient-centered approach


• Ability to safely assist residents with transfers and mobility


• Strong commitment to resident safety, dignity, and customer service


• Ability to work independently while also being an effective member of the interdisciplinary team

Why Join Our Team?

This is more than a driving position. You will be an important connection between our residents, their care team, and outside healthcare providers.

Whether you're helping a resident safely arrive at an important medical appointment or making sure critical documentation reaches the clinical team, your work directly supports quality care and a positive resident experience.

If you are compassionate, organized, reliable, and looking for an opportunity where you can make a difference every day, we would love to meet you!

Equal Opportunity Employer

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local laws.