Traveling Installation Manager

Reports to: Manager of Installation Services

Location: Must reside near airport (ideally an international hub but not required)

Travel: 80-100% travel - Domestic & International

Work Authorization: Must be authorized to work in the U.S.

**Sponsorship is not available at this time**

Exemption Status: Exempt

Job Description:

This position will give you the opportunity to manage-

Project & Installation Oversight

• Lead and execute equipment installations on various types of industrial machinery
• Own responsibility for team performance, project planning, scheduling, and on-site execution
• Ensure projects are appropriately staffed and team assignments are carried out effectively
• Schedule product shipments and manage on-site inventory
• Maintain daily operations and ensure work environments meet client-specific cleanliness and compliance standards
• Communicate travel accommodations and logistics for the on-site teams
• Ensure all site-related activities and timelines are executed smoothly and efficiently

Onsite Leadership & Development

• Provide feedback and coaching in real time to ensure performance
• Train and support development of both new and existing employees

Communication & Collaboration

• Serve as primary on-site contact for customer issues prior to escalation
• Communicate daily with internal teams and leadership to align on project progress and needs
• Work cross-functionally to ensure clear and complete project information is shared in advance
• Act as an extension of the leadership team when rolling out new policies, processes, or business changes

Customer Experience & Safety

• Maintain strong working relationships with customer Points of Contact (POC)
• Train customers on proper sensor handling, including removal and replacement procedures
• Ensure POC signs off on installation completion forms
• Uphold Waites and OSHA Health, Safety, and Environmental policies on all job sites
• Act as a champion for health and safety practices, company changes, and policy updates

Reporting & Compliance

• Meet end-of-day (EOD) and end-of-installation (EOI) reporting requirements on time and with professionalism
• Support internal audits and special projects as needed
• May assist with system/network specialist work when not actively on assignment
• Additional responsibilities as needed/required

Qualifications:

• High School Diploma or equivalent required; Bachelor’s Degree preferred
• Experience working in industrial environments with exposure to maintenance operations, reliability practices, and rotating equipment is strongly preferred.
• Proficiency with Google Suite and ability to quickly learn new software and apps
• Strong verbal and written communication skills, with confidence in leading and presenting to groups
• Excellent organizational, time management, and customer service skills
• Ability to prioritize and multi-task effectively in a fast-paced environment
• Dependable, self-motivated, and a collaborative team player with a positive, can-do attitude
• Must be 21 years of age or older with a valid driver’s license
• Availability to work a flexible schedule of 40 hours/week, including days, nights, weekends, and holidays
• Willingness to travel as required
• Knowledge of workplace safety standards and regulations
• Job-related certifications (preferred): OSHA 10, MSHA, Fall Protection, Working at Heights, Lift Operation, First Aid, and other client-required certifications

Working Conditions:

• Walk, use hands to handle or operate tools, and reach with arms
• Climb ladders and stairs, as well as crawl and kneel as needed
• Sit, talk, listen, observe, read, write, and type effectively
• Lift and move up to 50 pounds unassisted
• Perform work on-site in industrial, commercial, and residential environments

Culture Fit Requirements:

• High intellect and strong analytical skills
• Innovative and driven to constantly improve
• Non-bureaucratic, flexible, and able to thrive in a fast-moving environment
• Positive energy and attitude towards people and problem-solving
• Demonstrates a balance of humility, strong work ethic, and interpersonal savvy ("Humble, Hungry, and Smart") in approach to teamwork and problem-solving.
• A genuine human.
• Demonstrates a “Can Do” mentality.

Why Waites?

At Waites, we offer an attractive base salary with a strong history of profit sharing. We are intensely customer-focused, with a culture that encourages hard work, fun, and mutual success. As we continue to grow, there will be many opportunities for professional advancement and development. If you are a talented installation professional looking for an exciting new challenge, please apply!

WST is an Equal Opportunity Employer.