Treasury Associate

Do you want to play a central role in delivering the financial support for thousands of community-led organizations?

GlobalGiving is a nonprofit intermediary that connects donors and nonprofits, offers unique learning opportunities, and provides a suite of fundraising tools and campaigns. We are seeking a thorough, analytical, and motivated Treasury Associate to execute our global disbursement process. This position is responsible for executing the full charitable disbursement cycle that annually sends upwards of $100M via 25,000+ transfers to 5,000+ nonprofits worldwide.

This position reports to the Treasury Manager and will help ensure GlobalGiving’s disbursement processes run smoothly, efficiently, and optimally. This person should have excellent attention to detail and accuracy while also demonstrating clear and effective written communication skills. Technical aptitude is required to use systems that handle problems at scale.

We have a collaborative work atmosphere where everyone’s input and ideas are valued. We’re committed to work-life balance and offer everyone opportunities to learn, experiment, and grow. Since creative, enthusiastic employees are our most valued resource and the basis for our success, we take great care in how we attract, hire, and support our employees for a successful career. If you care about collaboration, curiosity, communication excellence, and continuous improvement, this position is right for you.

Primary Responsibilities

• Process offline physical and electronic contributions, including tax receipts and acknowledgements
• Contribution disbursable value processing
• Nonprofit remittance eligibility determination
• Provide Tier 1 and 2 customer service, including coordination with external financial service providers
• Merchant and bank reconciliations
• Fraud detection and credit card dispute resolution
• Resolve remittance returns and related processing
• Maintain documented procedures
• Other financial operation tasks as needed

Required Qualifications

For our team to be a great fit for you, the following qualifications should resonate with you:

• 2+ years of relevant work experience, and a bachelor’s degree in a related concentration
• Strong written and interpersonal communication skills
• Highly effective organizational and time management skills
• Excel experience, SQL knowledge a plus: proven ability and willingness to learn technical skills needed to operate at scale is a must
• Demonstrated comfort and enthusiasm working in an analytical, fast-paced environment
• Ability to prioritize effectively, managing competing demands according to deadlines, with uncompromising quality
• Ability to work resourcefully and collaboratively across units to achieve common goals
• A high degree of patience and flexibility
• A passionate belief in the mission of GlobalGiving and a commitment to our core values.

Salary + Benefits

Starting salary range: $60,000 to $64,000

Benefits include flexible work hours, remote work options, up to 5 weeks of paid time off per year, professional development opportunities, and a meaningful job where you can go home at night and say, "Today, my work helped more than 700 kids get their essential health and educational needs met." (One of many true stories.) And, of course, we've also got you covered with benefits like health care, dental/vision, paid family leave, commuter benefits, and 401K.

Location

This is a full-time position reporting to the Treasury Manager and will be based in GlobalGiving’s headquarters in Washington, D.C. The position will be hybrid, with at least one day per week of in-office work required.

Applicants must reside in the United States. Applicants must be able to demonstrate that they have legal authorization to work in the United States for the duration of this permanent position. GlobalGiving does not sponsor employment visas. 

We are an equal opportunity employer and value diversity in our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.