Trust & Safety Product Manager - Payment - Vice President

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager within the Fraud Prevention, Trust and Safety for Payments team, you will be instrumental in innovating and managing new product offerings from their inception to retirement. Your role will involve acting as the customer's advocate, creating profitable products that provide substantial value to our clients. Utilizing your comprehensive knowledge of product launch strategies, you will oversee the successful deployment of products, gather crucial feedback, and guarantee exceptional client experiences. With a commitment to scalability, resiliency, and stability, you will collaborate with various teams to deliver top-tier products that exceed customer expectations.

Job responsibilities

• Develop and communicate a clear product vision and strategy for fraud prevention, aligned with the company's overall goals and objectives. Stay informed about industry trends, emerging threats, and competitive landscape to ensure our products remain cutting-edge.
• Lead the end-to-end product development lifecycle, from ideation to launch. Collaborate with engineering and data science teams to design and implement effective fraud detection and prevention solutions.
• Work closely with internal stakeholders, including risk management, compliance, and customer support, to gather requirements, prioritize features, and ensure alignment with business needs.
• Understand customer needs and pain points related to fraud. Gather feedback through user research, surveys, and direct interactions to continuously improve product offerings.
• Utilize data analytics and insights to make informed decisions about product features, enhancements, and optimizations. Monitor key performance indicators (KPIs) to assess product success and identify areas for improvement.
• Conduct market research to identify new opportunities and potential threats. Develop competitive analysis to inform product positioning and differentiation

Required qualifications, capabilities, and skills

• 5+ years of experience in product management, with a focus on fraud prevention or related areas
• Proven track record of successfully launching and managing complex products in a fast-paced environment.
• Strong understanding of fraud detection technologies, risk management, and regulatory compliance.
• Analytical mindset with the ability to leverage data to drive decision-making 
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization
• Familiarity with payments, Fraud prevention, and AI/ML strategies
• Exceptionally strong presentation and communication skills