Job Title: UI/UX Designer
Location: 2 Broadway
Duration: 12 months
Notes- This is Hybrid Role (3 days onsite / 2 days remote).
Job Description
UX Strategy
• Develop and maintain design systems and style guides to ensure consistency across digital platforms (including all signage for NYCT/LIRR/MNR).
• Partner with UXR to understand rider needs, behaviors, and pain points. Maintain a user feedback loop to continuously improve the user experience.
Collaboration & Communication:
• Collaborate closely with product managers, engineers, and other stakeholders to ensure alignment on user needs and business goals.
• Partner with Creative team (who own the MTA brand).
• Present design concepts and research findings to senior leadership and other stakeholders.
Process Development:
• Establish and document UX processes, and best practices.
• Implement user testing, and other quality control measures.
Skills/experience of the assigned staff:
• 8+ years of experience in UX design, with a focus on mobile applications.
• Proven experience leading UX for complex digital products
• Experience working in agile development environments.
• Strong leadership skills to champion user-centered design practices
• Proficiency in UX design tools, and excellent visual design skills
• Excellent communication and presentation skills
• Ability to work effectively with complexity, with close attention to detail
• Experience in the transportation industry or related fields.
• Experience with accessibility guidelines
About Us:
firm in the Philadelphia region. Tri-Force specializes in IT staffing, software development (web and mobile apps),
systems integration, data analytics, system automation, cybersecurity, and cloud technology solutions for government
and commercial clients. Tri-Force works with clients to overcome obstacles such as increasing productivity,
increasing efficiencies through automation, and lowering costs. Our clients benefit from our three distinguishing
core values: integrity, diligence, and technological excellence.
Tri-Force is a six-time winner among the fastest-growing companies in Philadelphia and a four-time winner on the
Inc. 5000 list of the nation's fastest-growing companies.
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